Title:  Manager - Lending Services, Corporate Credit (GWO)

Requisition ID: 259488 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Role

As Manager, Systems & Change – GWO Lending Services (CLS), you will support corporate lending operations by ensuring business strategies, initiatives, and system changes are executed effectively and in compliance with regulatory requirements, internal policies, standard procedures, and the global operating model.

Based in Toronto, you will be part of a global “follow‑the‑sun” managed services team responsible for the Loan IQ platform, which supports corporate lending operations across North America, Europe, and Asia Pacific. This role focuses on functional system support, issue resolution, vendor coordination, and delivery of system enhancements in partnership with business and technology teams.

You will contribute to both “run the bank” daily operations and “change the bank” initiatives, ensuring system stability, regulatory compliance, and continuous improvement of the lending platform.

Is this role right for you? In this role, you will:

• Provide functional support for the Loan IQ system, including issue triage, escalation, and resolution in partnership with internal technology teams and external vendors
• Support daily operational activities and strategic change initiatives within GWO Lending Services in alignment with regulatory requirements and global operating standards
• Maintain deep functional knowledge of Loan IQ and corporate lending operations, including industry conventions and workflows
• Coordinate with vendor support teams and internal technology partners for system changes, enhancements, and defect management
• Lead and manage user acceptance testing (UAT), system upgrades, and change deployments
• Drive continuous improvement initiatives focused on system usability, efficiency, and user experience
• Ensure system configurations and deployments align with operational controls, regulatory reporting requirements, and risk frameworks
• Support onboarding of new systems and ensure adherence to control and compliance requirements
• Collaborate across GWO, Regulatory & Business Initiatives, Finance, Credit Administration, and Technology to support delivery of system and business change
• Contribute to a strong control environment aligned to operational risk, regulatory compliance, AML/ATF, sanctions, and conduct risk requirements

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• Hands‑on experience with Loan IQ in a corporate or commercial lending environment
• Working knowledge of corporate lending operations, including loan processing, servicing, and lifecycle management
• Experience supporting system operations within a global or multi‑region delivery model
• Experience coordinating with technology teams and external vendors for issue resolution and system changes
• Background supporting UAT testing, production releases, system upgrades, and change deployments
• Knowledge of operational controls and regulatory reporting requirements within lending or financial services
• Exposure to operational risk, regulatory compliance, AML/ATF, and conduct risk frameworks in a banking environment
• Undergraduate degree in Finance, Business, or a related field (or equivalent experience)

What’s in it for you?

• A rewarding career path with diverse opportunities for professional development
• An organization committed to making a difference in our communities – for you and our customers.
• A competitive rewards program including bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day. 
• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.