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Title:  Manager Change Management - Global Finance Optimization




Requisition ID: 69100


Join the Global Community of Scotiabankers to help customers become better off.


The Manager – Change Management, Global Finance Optimization (GFO) will be responsible for managing the successful rollout of Global Finance Optimization (GFO) team initiatives and/or solutions including: stakeholder analysis; creating and executing change management plans; participant/user training and knowledge transfer; project communications; and business readiness activities.



The Manager - Change Management will succeed by creating strong partnerships in the business and ensuring key stakeholders and participants feel comfortable incorporating the new processes/procedures/solutions into their businesses’ operating activities.

  • Support GFO project teams in integrating change management activities into their project plans.
  • Ensure employees across Global Finance and other areas affected by GFO initiatives are receiving regular updates on GFO activities and initiatives through online channels, town halls and email communications.
  • Collaborate with key stakeholders in Global Finance and other business groups related to Training, Communications, Compliance, Legal, etc.  to ensure business readiness.
  • Participate in the development of a consistent change management approach that will be consistently used by the Global Finance Optimization Team.
  • Ensure and monitor that recipient stakeholders are acting as advocates for the new process(es) / procedure(s) / solution(s) and developing their own relationships in the field to facilitate sustainment post implementation/Go-live.
  • Create and enable reinforcement mechanisms including celebrations of success.
  • Engage and/or participate in continuous interaction with Project Sponsors and Leads within Finance to ensure a clear understanding of their communication needs and requirements.
  • Ensure stakeholders, participants and end-users are prepared for all stages of transition related to project life cycle. Lead the development of project delivery performance measurement tools and reporting to track adoption, utilization and proficiency rates. .
  • Carryout post-implementation reviews to derive lessons learned from each GFO initiative and/or solution deployment and communicate/report findings to relevant stakeholders.
  • Other Ad-hoc responsibilities as assigned.



  • 5+ years of experience in financial services industry.
  • Under graduate degree in Business or equivalent
  • Strong Knowledge and experience in Change Management. Certificate in Change Management is highly desirable (PROCI, CCMP etc.)
  • Demonstrated experience in creating high quality change management materials
  • Demonstrated familiarity with project management approaches and tools through all phases of the project lifecycle
  • Experience providing training on systems and processes is desired
  • Strong presentation skills and ability to influence stakeholders
  • Ability to work independently and cooperatively as member of a team
  • Able to work in a fast-paced environment, deal with tight deadlines, solve complex problems, and balance conflicting priorities
  • Ability to speak in Spanish


Location(s):  Canada : Ontario : Toronto 

As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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