Title: Manager Business Travel & Commercial Cards
Requisition ID: 274129
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Purpose
Leads and oversees the Global Business Travel Program & Canada/ USA staff Commercial Cards team ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.
Accountabilities
- Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Manages the success of the global Business Travel and Canada & USA staff Commercial Cards programs by ensuring specific individual goals, plans & initiatives are executed/delivered in support of business strategies and objectives.
- Develop and execute the global business travel strategy, aligning travel program with organizational objectives, employee experience, cost management, risk and operational efficiency
- Point of escalation for business travel and commercial card issues, providing recommendations and solutions
- Ongoing collaboration with partners including procurement, finance, risk, HR, technology, legal and key stakeholders to ensure the programs meet enterprise requirements and deliver consistent experience.
- Maintain appropriate commercial card governance, controls and compliance standards.
- Bring awareness to out of policy use of business travel platforms and commercial card use. Identifying misuse, investigating and escalating where required.
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
- Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviour; communicating vison/values/business strategy; and, managing succession and development planning for the team.
Education / Experience / Other Information
- University degree or college diploma in Administration/Travel with minimum 5 years’ experience
- Detailed knowledge of travel industry
- Thorough knowledge of contract negotiation and management
- Spanish language is considered an asset
- Proven analytical abilities
- Working knowledge of Bank accounting and controls
- Working knowledge of Bank’s organizational structure
- Thorough knowledge of Microsoft Office Suite applications
- Hours of work are occasionally outside the standard work hours in order to meet deliverables in other time zones
Working Conditions
Work in a standard office-based environment; non-standard hours are a common occurrence. Limited travel domestically.
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
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