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Title:  Manager, Unsecured Retail Lending Analytics




Requisition ID: 159660

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.


Purpose of Job:


The mandate of this role is to develop and monitor credit risk acquisition strategies, policies, and processes in order to optimize risk/return for credit cards, unsecured lines of credit, unsecured installment loans and over drafts for the Canadian retail portfolio. 

The manager will use in-depth portfolio analytics to optimize approval/decline decision criteria, automation decision, and limit assignment strategies for New and Existing customers, leveraging champion/challenger capabilities to confirm assumptions, learn about shifts in consumer credit behavior, and identify risks/opportunities that will impact the Risk Appetite Framework. These tasks will be accomplished leveraging extensive consumer data, credit risk and lending business expertise and advanced analytics techniques including machine learning. The person must have strong communication skills to propose changes to senior management and collaborate with risk partners including Product, Operations, and Regulators. 

This position requires technical expertise including experience with risk technologies origination and various testing methods to lead strategy and policy implementation with minimal defect, as well as a deep understanding of credit bureau information. 


Job Responsibilities:


Credit Risk Strategies

  • Develop credit risk strategies and policies for the Canadian unsecured lending, with goal of using empirical decision models to approve credit and set customer credit exposure
  • Promote best practices and leverage appropriate analytical tools for all strategy development and policy enhancements as well as leveraging information from credit bureau and other third-party data.
  • Ensure all new approved credit is aligned with risk appetite and regulatory requirements and will optimize risk/return over the long term. 
  • Leverage champion/challenger capabilities and incorporate non-traditional data and innovation for continuous improvements to existing strategies.
  • Lead successful implementation of strategy changes across different technology platforms and channels. Promote lean adjudication decision design. 


Portfolio Monitoring

  • Monitor, assess and evaluate existing risk strategies to identify opportunities and recommend changes to pre-approval strategies to ensure the Bank remains within risk appetite.
  • Conduct in-depth analysis to identify change in credit quality, exceptions, customer behavior and origination trends.  Develop and track early-warning indicators to identify population shifts.



Demonstrate initiative to automate and simplify tasks to set risk thresholds to measure and control risks using technical or analytical skills and Tools like PowerBI and Tableau.


Support Business Line Initiatives/Projects

  • Ensure all business line strategic priorities (i.e. growth, new product launches, new channels, new processes, new business line acquisitions) are consistent with Risk Appetite Framework.  
  • Represent Risk’s point of view and liaise with stakeholders throughout the organization to listen actively, communicate, and explain risk measures clearly and as appropriate. 
  • Identify areas where new/enhanced policies or procedures need to be implemented to improve productivity and performance within risk appetite and recommend/implement appropriate changes.


Canadian Regulator, Internal Audit and Fraud Management

  • Support investigations and solutioning for OSFI findings and/or Internal Audit items in an appropriate and acceptable timeframe.
  • Liaise with the Fraud Department and Security and Investigations as required.


Job Requirements:


  • Bachelor’s degree or higher in business, statistics, economics, mathematics, computer science, data science or analytics.
  • A minimum of 2-5 years in the risk/portfolio management field, with a proven track record of success in using analytical tools to conduct data analysis, ideally related to credit risk management.
  • Strong knowledge of SAS/SQL and Enterprise Miner or similar statistical software including the ability to apply advanced statistical techniques.
  • Able to translate data into digestible dashboards and business insights (Tableau, PowerBI, PowerApp) 
  • Strong communication and relationship management skills complemented with solid analytical and problem-solving skills.
  • Project management and leadership skills to prioritize, manage and implement a variety of competing initiatives is preferred.
  • Strong knowledge designing strategies that impact organization’s P&L 
  • Prior experience in a retail lending environment or credit risk management is preferred.


Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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