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Title:  Manager, TM Solutions, AML Risk




Requisition ID: 85290


Join the Global Community of Scotiabankers to help customers become better off.






The Manager, Client Risk Rating, AML Risk Solutions provides expertise to and supports the day-to-day activities of the Client Risk Rating, AML Risks Solutions, ensuring the risk rating scenarios cover the bank’s AML risks and are in compliance with governing regulations, internal policies and procedures.

This role is part of a growing, high performing team that develops and executes strategy at an enterprise, business line and country level of the bank. The Manager works closely with Senior managers, 1st and 2nd Line and a diverse set of stakeholders to deliver strategic advice that solves Client Risk Rating related challenges through research, analysis, compelling strategic recommendations and execution monitoring.

Automated Client Risk rating is deployed globally across all of the bank’s lines of business: Canadian banking, Wealth Management, International banking and Global Banking and Markets in over 40 countries / business units.




  • Provide oversight and supports the Senior Manager of Client Risk Rating, AML Risks Solutions, responsible for scenario management to improve efficiencies, define scenario strategies, implement new initiatives and products while adhering to operational and global regulatory compliance risks.
  • Identify the AML risk indicators associated with the relevant occupations, jurisdictions, products, services and delivery channel in order to align these with the known AML typologies with the goal to develop and deploy a comprehensive set of automated client risk rating scenarios, prioritized based on bank’s AML risk tolerance and gap assessments
  • Leadership – Initiates and actively participates  on the project management end to end process through the various phases from requirements gathering through implementation followed by post implementation support
  • Perform role of CRR SME by supporting the development teams (Data & Application), Global Operations, AMA, TAMLO, QAT, PMO teams and review findings and solutions, escalating and documenting JIRA and/or Go/NO Go as required
  • Engage with the key stakeholders (Global Operations, TAMLO, QAT, AMA, Oracle, PMO, Supporting Teams) across the lifecycle of the release/project
  • Support Oracle Enhancement: Review documentation and requests, assess risk, identifying solutions required to support new processes, workflows and significant list management changes. Includes defining and documenting requirements, recommending prioritization of outstanding and newly requested enhancements along with overseeing the implementation
  • Manage, document and implement investigations related to production issues
  • Participate in the stand-ups, CRR Sprint planning, identify action items,  Incident reviews, weekly meetings, CRR mailbox monitoring and provide updates as required
  • Participate in CRR waterfall and strategic planning
  • Oversee Alert/Case Management business requirement documentation, JIRA stories, Service Now Incidents review and requirements for current/future releases
  • Maintain / Update the Oracle permissions and access control matrix
  • Managing post implementation production issue, BRDs, BAU testing and documentation such as elaboration of test scenarios/cases, test execution, defect management, test exit report, post implementation validation, pre/post executive Memo for approvals, updates Share Point repository and IT dashboard updates, as applicable
  • Liaison with AMA and AML Technology Support team/TAMLO to understand system constraints, issues or changes
  • Rules management support during legacy system decommission and transition to Oracle as well as testing of new rules
  • Execute training on new releases of the Oracle Client Risk Rating application; generate/update user manuals, prepare training decks and facilitate training session. Coordinate and plan accordingly
  • Define and adhere to the change management process associated with the addition, maintenance and de-activation of rules and maintain / oversee the completion of the rules inventory and document the requirements and define internal standards
  • Contribute to a high performance environment by developing and motivating self and colleagues and share of best practices and knowledge
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
  • Excellent understanding of Client Risk rating and related methodologies; evaluating, identifying and escalating issues accordingly
  • Demonstrated ability to manage competing priorities across multiple initiatives, achieve goals, deliver high quality work, meet deadlines, develop strategies in a dynamic and complex environment
  • Proven assessment, analysis and problem solving skills with a strong attention to details
  • Effective written and verbal communications skills


Education / Experience


  • Bachelors’ degree is mandatory
  • A Master’s degree would be an advantage
  • Minimum 5 years’ experience in AML risk
  • ACAMS diploma would be an asset
  • Working knowledge of AML/ATF Client Risk Rating requirements and current regulatory environment in the Financial Services Industry
  • Project Management Professional Designation, and/or Agile certification, an asset
  • Spanish speaking an asset




Location(s):  Canada : Ontario : Toronto 

As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. Our employees are committed to a superior customer experience and use the Bank’s six guiding sales practice principles to ensure they act with honesty and integrity.


At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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