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Title:  Manager, P2P Enablement & Performance




Requisition ID: 148182

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.


Reporting to the Senior Manager Procurement to Pay (P2P) & Enablement, the Manager leads and oversees a team under Procurement Strategies and Capabilities in Canada ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies, and procedures.  Performance objectives include guidance and instruction to Sr. Analyst, Analyst and/or Jr. Analyst team members as well as achieving resolution time objectives that are performed in accordance with Scotiabank values and guiding principles and in adherence to the Scotiabank Code of Conduct.



  • Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
  • Applies knowledge of procurement best practice and general business practice to lead their team in the triage of goods and services and supplier enablement intake requests.
  • Leads their team to facilitate business critical purchases from new suppliers to the Bank or existing suppliers applying contracted terms and ensures eligible spend flows through the preferred procurement tools. 
  • Enables their team to operate the Bank’s procurement technology solutions for conducting CRA, Supplier/Contract Master Data Management, P2P, TPRM, etc.
  • Leads their team on interactions with suppliers for P2P platform onboarding, catalog set-up & maintenance, training and initial purchase order issuance
  • Leads and conducts reporting activities to monitor COUPA (SmartBuy) performance and compliance including but not limited to Spend to contract, invoice timely payment and purchasing best practices. 
  • Identifies insights, issues, and presents reports that monitors Procurement Policy compliance and operational KPIs 
  • Sets goals, objectives, KPIs, and assigns work to direct reports while providing them with guidance, coaching, and mentoring to execute on their development plans
  • Establishes Operating Level Agreements (OLAs) and prepares, reviews, uses, enforces Standard Operating Procedure (SOP) documentation to ensure data quality and consistent delivery of service by their team
  • Seeks agreeable and timely resolution to issues escalated to them by their team, suppliers, or other internal/external stakeholders
  • Accountable for activities related to data governance and proposes new processes for system and exception handling. 
  • Applies strategic thinking for problem resolution and process improvement
  • Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. 
  • Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and managing succession and development planning for the team.

Education and Experience:


  • College Diploma or University Degree in related field
  • 4+ years of project management, business administration, business analysis, data analyst, business process improvement, operations lead experience related to procurement
  • Experienced in Coupa and  Procurement/SRM platform (certification is preferred but not required)
  • Preference given to candidates with strong knowledge and proven hands-on experience with Procurement technology and P2P process
  • Thorough computer skills (MS Office: Excel, Word, Visio, Project)
  • Occasional weekends/off-hours work is required to manage cutover/maintenance release activities.
  • Excellent verbal and written communication skills in English and Spanish is an asset. 


Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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