Title:  Manager, Operational and Enterprise Risk

Requisition ID: 271842

At Tangerine, we’re redefining banking. As Canada’s leading digital bank, we thrive on innovation, agility, and bold thinking, tackling every challenge head-on with leading technology and the unstoppable power of collaboration. 

Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the communities we serve and across our organization. We foster a culture built on integrity, inclusion, and fearless ambition – where diverse perspectives are valued, and people are empowered to do their best work. 

Are you ready to disrupt the status quo? Do you crave challenges that push boundaries? If you’re a high performer looking to accelerate your career and reimagine the banking landscape, this is your moment. 

Let’s shape the future of banking together! 

As the Manager, Operational & Enterprise Risk, you will contribute to the overall success of the execution of second line of defense programs for Operational and Enterprise Risk by providing support for effective challenge of risk management practices carried out by Tangerine’s first line of defense.

Is this role right for you? In this role, you will:

• Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge
• Act as a trusted advisor, provide value-added advice and independent challenge to ensure effective challenge to the Tangerine business line in its Operational and Risk Management utilizing key operational and enterprise risk management tools
• Support updates to the Tangerine Risk Appetite Statement and Tangerine Addendum to the Enterprise Risk Management Framework
• Support the reporting of Tangerine’s Risk Appetite Metrics (RAMs)
• Develop strong partnerships with business and enterprise risk management teams and stay abreast of Tangerine business priorities
• Maintain various inventories to aid in providing value-added advice and effective challenge as well as ensure compliance with governance document adoption/approval guidelines
• Support various regulatory requirements as required by OSFI/internal partners
• Support the operational risk oversight team mandate and deliveries as required
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
• Champion a high-performance environment and contribute to an inclusive work environment
• Actively pursue effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/AFT/sanctions and conduct risk. 
• Supports Senior Manager to provide oversight for Tangerine to ensure delivery of the operational and enterprise risk tools in compliance with policies and frameworks as well as sound operational management risk management practices
• Identify opportunities to enhance operational risk oversight practices
• Be familiar with the operating environment of the Bank, with strong knowledge of the business, product, and end-to-end processes of Tangerine Bank

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

• University degree in Business, Mathematics or other related field
• Strong knowledge of financial services products and end-to-end processes
• Experience in business risk management, risk management, compliance or audit related areas would be an asset
• Strong interpersonal and relationship building skills
• Strong communication skills (written and verbal)
• Strong analytical and problem-solving skills
• Strong time management and organizational skills

What’s in it for you?

• An inclusive & collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We offer a competitive rewards package: Performance bonus, Employee Share Ownership Program, and Pension Plan Matching, Health Benefits from day one!
• Your career matters! You will have access to career development and progression opportunities.

Location(s):  Canada : Ontario : Toronto

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.