Title:  Manager, Non-Financial Risk

Requisition ID: 210196

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Role

Contributes to the overall success of the Global Regulatory Operations & Internal Controls – Non-Financial Risk team ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. 
 

Is this role right for you? In this role you will:

• Third Party Risk Management (TPRM) and Contract Management (ICERTIS): Identify risk from third party arrangements and assessed in an objective manner to consistently quantify and qualify the amount and types of risks posed by the arrangement and its impact to the Bank.
  • Provide support to the business unit/corporate function units in the completion of third-party risk assessments (TPRM) and contract management (ICERTIS) requirements, in compliance with Global policies and procedures.
  • Provide clarity on training and communication of risk management processes and technology enhancements.
  • Provide guidance with respect to engagement with Control Function(s) to ensure compliance with regulatory standards.
  • Provide support to the business in addressing second line challenge during risk (re)assessment and issues/incidents management
  • Provide analysis and insights on third party supplier risk across Global Operations.
     
• New Initiative Risk Assessment (NIRA):  work collaboratively with business units (1A) and its key internal partners to identify, assess, monitor and report significant operational risks and controls through the NIRA Methodology; which is one of the elements of the Operational Risk  Management Framework and sets out the principles and high-  level requirements related to managing risks in Initiatives,  including those related to the identification, assessment,  monitoring and reporting of risks, in line with the Bank’s risk profile. NIRA related activities include:
  • Act as ‘gatekeepers’ to ensure proper completion of the NIRA process from Screener to Initiative closure
  • Provide guidance to Initiative Sponsors throughout the life of an Initiative
  • Provide advice and counsel to the Initiative Sponsor on risk assessment and risk management activities
  • Liaise with 2A Operational Risk, Control & Support Functions, and the New Initiative Risk Review Committee as required
     
• Risk and Control Self-Assessment (RCSA) Program: work collaboratively with Sr. Managers NFR and key internal partners to identify, document and assess significant operational risks and controls through the RCSA Program, which is conducted on business units and/or key processes. RCSA related activities include:
  • Managing the RCSA preparation process by coordinating meetings and setting up and monitoring timelines.  
  • Coordinating the information gathering during the assessment phase.
  • Collaborating with the business units and key internal partners in the identification of key operational risks and control gaps. 
  • Conducting due diligence and research to assess key risks raised by the business units. 
  • Preparation of the RCSA Report for Senior Management; and,
  • Documenting the RCSA artifacts in Operational Risk Management System (ORMS).
     
• RCSA and Scenario Prioritization and Planning: Help the business units in the completion of the annual RCSA prioritization exercise and RCSA Plan for the upcoming fiscal year. Related activities include:  
  • Working with Global Operations units to complete the required prioritization templates 
  • Working with Global Operational Risk (GOR) in their review and challenge of the RCSA Scenario Prioritization templates and Plan
  • Documenting rationale where required and the necessary approvals from Global Operations units for the RCSA Scenario Prioritization templates and Plan
     
• Action Plans Monitoring: track and monitor completion of action plans; providing guidance to business units on completion of action plans following guidelines given by Sr. Manager NFR.
   
• ​​​Non-Financial Risk Reporting: Related activities include:
  • Gather information from Non-Financial Risk Management tools, programs (e.g., TPRM, RCSA, Issue Management, etc.), projects (e.g., Risk Culture, RIM, etc.) and other sources.
  • Analyze the information gathered, provide insights, and develop reports and dashboards. 
  • Support the Sr. Manager NFR on Operational Risk Events review, analysis, and report. Ensure description is clear, root cause is identified, and proper action plans are in place.
  • Monitor and inform Sr. Manager NFR about breaches to policies, processes, and procedures.
  • Continuously improve the reporting for the Business Line.
     
• KRI Program Development: Support and challenge the business units in the development of their KRI program. Related activities include:
  • Monitoring and tracking of KRI breaches; providing consolidated quarterly reporting to Global Operations management team
  • Engaging with Global Operational Risk on quarterly reporting of all KRI’s 
  • Refreshing and enhancing KRIs in collaboration with the business lines as they implement new initiatives, products, and services
     
• Operational Risk annual awareness program: support delivery of annual awareness program to assist the Risk Owners in understanding what types of operational risk their units could generate in their day-to-day activities.
   
• Compliance Risk and Control Assessments (CRCAs) and Regulatory Control Library: Work with business units and key stakeholders to execute CRCAs and regulatory control library activities as required.
   
• Regulatory and Operational Risks: Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.  Support the portfolio of Regulatory Initiatives projects.
    
• Compliance Risk and Control Assessments (CRCAs) and Regulatory Control Library: Work with business units and key stakeholders to execute CRCAs and regulatory control library activities as required.
   
• Recovery and Resolution Planning: Work with business units and key stakeholders to execute the recovery and resolution planning as required.
   
• Business Unit Hierarchy (BUH): Work with business units and key stakeholders to refresh the Global Operations BUH as required.
   
• Continuous Improvement: contribute to a culture of constant improvement by analyzing existing processes and proposing more efficient ways to obtain better results that add value to our customers and business.
   
• Support execution of project plans to deliver on Non-Financial Risk programs such as (not limited to):
  • Loss and Incident Reporting
  • End User Computing
  • Data Loss Prevention

Do you have the skills that will enable you to succeed in this role?  We’d love to work with you if you have:   

• Strong problem solving, critical thinking, negotiating, and time management skills
• Good written and verbal skills (must be able to prepare documentation and interact effectively with other Bank departments)
• Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge
• Bilingual in English/Spanish candidate preferred
• Working knowledge of Bank's regulations, policies, procedures, operations, and functions
• Must maintain a current awareness of regulatory requirements and industry best practices in operational risk
• Expert knowledge of Excel, PowerPoint, Word, and Visio
• Undergraduate Degree or higher with 5 years relevant work experience in operational risk management, third party risk management, internal audit or other relevant areas
• Ability to communicate clearly and concisely to various levels of internal and external parties
   

What’s in it for you?

• A culture that promotes teamwork and cross-functional collaboration to achieve business goals. Inclusive workplace that values diversity of thought, background, and experience
• A competitive compensation and benefits package
• Get a great overview of how the Bank operates by joining the Global Operations team in a role that has widespread impact across all major business lines and functions.
• Potential to further evolve the function and take on more responsibility based on emerging risks.
• Hybrid working environment allowing for work/life balance.

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.