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Title:  Manager, Integrations and Payments Support PMO




Requisition ID: 155568

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.


Reporting to the Senior Manager, Integrations Support, the Manager, Integrations & Payments Support PMO is accountable for ensuring that the business needs and outcomes of the program are met as per business case/requirements and for the management of the set of projects undertaken by the Integrations & Payments Support area in a manner that optimizes the ROI from these projects and ensures their alignment with the organizations strategic objectives.  The Manager is expected to have knowledge of the Payments industry and should be recognized for business acumen by the client set supported. The position requires understanding of emerging technologies, expert project management and life cycle development methodologies. The incumbent will have excellent skills in relationship and general business management. 




  • Assist in managing project participants and relationships ensuring project teams are cohesive ad operating to common objectives and priorities. 
  • Assist in identifying and confirm project leads from all required stakeholders and Scotiabank groups to ensure responsibilities and deliverables are understood by each. 
  • Hold meetings and work sessions as necessary to ensure that project management deliverables are met i.e. project planning, risk management, issue management, status meetings
  • Provide support to Client including business case preparation and developing creative/alternative approaches to problem resolution. The focus is to be kept on overall business solutions, not on specific packages or technologies. 
  • Ongoing communication of project status, and assisting in completing the monthly Project Status Reports and escalating issues to the Sponsor, and Sr. Management as required. 
  • Tracking, monitoring and communicating the progress of initiatives against defined project milestones to ensure progress versus expectations, supporting the Sr. Manager from the ground up 
  • Understanding the technicalities of the operational and IT aspects of the payments realm within banking.
  • Assessing the change impact by conducting impact analysis, assessing change readiness and identifying key stakeholders as required. 
  • Supporting the scheduling of all planning steps including change management strategy planning and business planning/alignment in collaboration with business partners. 
  • Supporting training efforts, providing input, documenting requirements and supporting the design and delivery of training programs as required. 
  • Champions a customer focused and strong risk culture by playing a key role in the change management process through leveraging the Bank’s relationships, systems and knowledge. 
  • Ensure the documentation and archiving of project activities, deliverables, tools and findings and for use in future projects. 


Education and Experience:


  • Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience. 
  • At least 2 years as Jr. Project manager or Project manager. PMP Certified or pursuing  
  • Spanish language capability is an asset. 


Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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