Title:  Manager, Global Compliance Quality Assurance Review

Purpose

Supports and leads Global Compliance Quality Assurance Review (QAR) to independently assess that business strategies, plans, and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.

The Compliance QAR Program is responsible for independently assessing the design and operational effectiveness of the Bank’s Regulatory Compliance Management Framework by Global Compliance functions worldwide. QAR results inform key compliance risk and performance metrics and are leveraged to drive program and process improvement across Global Compliance. The incumbent will contribute to QAR program delivery as it relates to the planning, execution, and reporting of assigned QAR engagement and initiatives.

Accountabilities

• Supports end-to-end planning, execution, and reporting on assigned QAR engagements. Develops a comprehensive understanding of the Compliance unit, program, or process and associated risks; establishes risk-based evaluation criteria and procedures; and designs an engagement plan that defines scope, timelines, and resource requirements.
• Participates as a team member on the execution of QAR engagements, such that the nature and extent of assessment criteria and testing procedures are aligned with engagement objectives and support overall conclusions. Confirms timely review of workpapers and that control deficiencies are clearly documented, with actionable, root cause–focused recommendations communicated to stakeholders.
• Supports the analysis of QAR results to identify key themes, systemic issues, and root causes. Assesses impact and confirm process and control weaknesses are clearly articulated.
• Validates findings with process and program owners and presents results to senior stakeholders. Oversees follow-up activities, including tracking corrective actions, monitoring progress, and performing issue closure validation.
• May be required to carry out specific reviews or investigations of a moderate or high complexity and/or confidential nature.
• QAR fieldwork, execution and supporting documentation are delivered to a consistently high standard of quality, clarity, professionalism, and finalized within established timelines.
• Delivers QAR-related management performance metrics and reporting, supporting accuracy, completeness, and alignment with compliance policies, regulatory requirements, and industry standards.
• Conducts ongoing monitoring activities to stay abreast of process and program changes/regulatory impact/emerging risks/themes or systemic issues that may impact the risk assessment of the Compliance QAR universe and the QAR plan.
• Supports a customer focused culture throughout the team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Acts as a trusted advisor, providing subject matter expertise on risk and control best practices to support the design, development, and enhancement of compliance initiatives.
• Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Builds a high-performance environment and implements a people strategy that attracts, retains, develops, and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and development planning for the team.
• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.