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Title:  Manager, Enterprise Program Metrics, Financial Crime Risk Management




Requisition ID: 153931

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.



The Manager, Enterprise Program Metrics FCRM, is part of the Program Governance Office (PGO) within the Financial Crime Risk Management (FCRM) department at Scotiabank. The Manager is responsible for the design and execution of the Enterprise FCRM Metrics Program, including the identification, assessment, and reporting of metrics associated with key risks and control activities to monitor the adequacy, effectiveness, and sustainability of the Enterprise FCRM program – which includes the Anti-Money Laundering (AML)/Anti-Terrorist Financing (ATF), Sanctions, and Fraud Risk programs. This role closely engages with the broader PGO team and various stakeholder groups across FCRM to ensure metrics are accurately and timely reported to FCRM governance committees and senior management in accordance with the Enterprise FCRM Program Metrics Monitoring Standards and Enterprise FCRM Program Reporting Standards.


Key Accountabilities 


  • Develops and implements strategies to enhance the governance and effectiveness of the Enterprise FCRM Metrics program in partnership with various stakeholder groups including, but not limited to, BL CAMLO teams, Global Sanctions and Screening, Fraud Risk, Payments Risk, and AML Data.
  • Manages stakeholder working groups such as the metrics council to lead discussion and collaboration sessions amongst stakeholders relating to new potential metrics with a view towards achieving alignment and consistency in reporting.
  • Oversees and manages the intake and feasibility assessment process of newly identified metrics, in this regard, leads focused sessions with BL CAMLO teams and metric providers to ensure the metric provider and data governance assessments are completed accurately in line with program standards and requirements.
  • Provides ongoing reporting on the status of metrics coverage and feasibility assessments to governance committees and working groups as appropriate.
  • Manages the quarterly metrics reporting process and ensures metrics are accurately reported to FCRM governance committees in a timely manner, including communications regarding the end-to-end reporting process and associated timelines. 
  • Supports the implementation of the FCRM Program Intelligence and Analytics framework in partnership with stakeholder groups to derive valuable risk insights for management.
  • Develops and maintains escalation protocols for metrics that are in breach of early warning thresholds and/or risk limits and prepares management reports highlighting key risks and remediation plans. 
  • Conducts analysis to identify metrics themes and trends and ensures matters requiring attention are appropriately escalated for management.
  • Works with the Enterprise FCRM Program Reporting team to ensure that the metrics are appropriately incorporated in Board reporting in accordance with the Reporting Standards.
  • Develops and maintains metrics tools, templates, and training materials based on defined workflows and stakeholder needs.
  • Delivers guidance and training to stakeholders with respect to the Metrics Standards, tool, guides, and related processes to ensure accountabilities are executed in accordance with defined procedures to produce high-quality reporting.  
  • Develops and enhances metrics dashboards in support of ongoing effectiveness, sustainability, and maturity assessments of the Enterprise FCRM program.
  • Documents and manages processes to ensure metrics are reported in accordance with end-user-computing, technology, and data governance standards. 
  • Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Pursues effective and efficient operations within respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. 
  • Additional accountabilities as required. 


Experience / Education:


  • 3+ years of banking or financial services experience, preferably within a risk management, compliance, or audit function
  • University degree or equivalent in business administration, finance, or related field is desirable
  • ACAMS designation or equivalent preferred
  • Prior exposure to a control environment in risk management, compliance, or audit
  • Excellent stakeholder and program management skills 
  • Strong analytical skills with attention to detail and accuracy
  • Strong drafting and verbal communication skills
  • Ability to deliver results in a fast-paced and dynamic business environment
  • Proficiency with business intelligence tools (e.g. Power BI & SharePoint) preferred


Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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