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Title:  Manager, Compliance Quality Assurance




Requisition ID: 121389

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.


The Compliance Quality Assurance Review (QAR) function is responsible for independently assessing the consistent and accurate application of the Bank’s Regulatory Compliance Management frameworks, policies, guidelines, and operating procedures by Compliance functions globally.  Assessment results are used to support the Chief Compliance Officer’s opinion to the Board of Directors on the effectiveness of the Bank’s Compliance Framework and to improve efficiencies across Global Compliance.

Reporting to the Director, Compliance Quality Assurance, the QAR Manager will be responsible for carrying out quality assurance review activities in order to assess the design and operating effectiveness of our internal Compliance processes and programs globally.  The incumbent will also provide value added support to our internal stakeholders by making recommendations which contribute to the overall enhancement of our global compliance programs and processes. 

Key Accountabilities

  • QAR Planning and Execution
  • Execute QAR test scripts for each of the key components of the Bank’s Regulatory Compliance Management Framework
  • Understand enterprise and local compliance operations and processes as they relate to the Bank’s Regulatory Compliance Management Framework
  • Assist in the development and documentation of the annual risk-based QAR Plan
  • Update engagement planning documents as required, ensuring engagement scope and objectives are defined and QA procedures are appropriate and efficient
  • Perform and document process and control walkthroughs and detailed sample testing for assigned areas and/or engagements
  • Evaluate the design and operating effectiveness of enterprise compliance and local compliance programs, processes, and controls vis-à-vis Regulatory Compliance Management Framework requirements
  • Ensure working paper files are documented on time and according to established QAR documentation standards.
  • Ensure QAR results are analyzed, key themes are highlighted, root causes are identified and impact is assessed
  • Document QAR issues and enhancement opportunities in a manner which clearly articulates underlying risk and urgency of required resolution.
  • Execute assigned QAR activities within pre-set timelines and budget restrictions


  • Ensure QAR engagement reports are written in a clear, consistent standard of quality and are finalized within established timelines
  • Record QAR findings in Compliance issues tracking database and perform timely monitoring and validation testing of management action plans.
  • Assist with preparation of periodic status updates and reporting packages to be presented to business, senior management, regulatory bodies, oversight committees, and other stakeholder groups, as needed. 
  • Maintain effective communication with team members and compliance stakeholders throughout the QAR engagement planning, execution, and validation testing process

Special Projects & Other

  • Conduct effective challenge of Compliance self-assessment activities and reports, as needed
  • Continuously challenge and enhance current QAR methodologies and practices to improve program efficiencies
  • Provide value added consulting/advisory services to enterprise and local compliance functions and/or projects, as needed.
  • Assist with monitoring and impact analysis of ongoing Global Compliance program and project changes.  
  • Carry out special QAR assignments and/or activities as needed. 

 Professional Development:

  • Comply with department established HR Management policies and procedures.
  • Establish business goals, development plans, and performance self-assessments, monitoring for achievement/completion throughout the year.
  • Manage self-development by confirming job expectations, assessing progress, identifying mentors/coaches, and enquiring about training needs throughout the year


Functional Competencies:

  • Strong communication skills with ability to write clearly and concisely.
  • Strong analytical skills with ability to understand various operations and assess the effectiveness of processes and controls.
  • Ability to apply professional judgement, supported by appropriate analysis.
  • Knowledge of the financial sector including perspective on the regulatory and landscape.
  • Attention to details with an ability to problem-solve and multi-task.
  • Working knowledge of data analytics tools (Excel, Power BI, Tableau, SQL, SAS etc.)
  • Work effectively in a group environment and manage cross-functional relationships.
  • Ability to work in an environment of deadlines, ambiguity and rapid change and develop approaches to conduct QARs in these environments.


  • University degree required
  • A minimum 5 years direct relevant experience in a QA function, audit, compliance or risk management function of a matrix organization, preferably within the financial services industry.
  • Experience in Compliance, Audit, risk assessment, testing, and internal control assessment methodologies
  • Professional accounting, legal, or business designation an asset (e.g., CPA, CA)
  • Willingness and ability to travel periodically (domestically and internationally)
  • Bilingual in Spanish would be an asset


Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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