Title:  Manager, Communications (English/Spanish)

Requisition ID: 250850 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

The Manager, Communications, International & Global Transaction Banking (IGTB) plays a critical role in shaping and delivering strategic communications that support business priorities, drive employee engagement, and enhance leadership visibility across Scotiabank’s international footprint.

IGTB is a strong and diverse business operating across multiple geographies, supporting Retail, Commercial, Corporate, Wealth, Global Banking & Markets and Global Transaction Banking clients in key markets throughout Latin America, and the Caribbean. This role partners closely with business lines, corporate functions, markets and communications stakeholders to translate strategy into clear, compelling narratives that drive understanding, alignment and engagement. This role supports the planning, development and execution of internal and external communications initiatives aligned to priorities, ensuring consistency with IGTB, Global Corporate Affairs and all-Bank plans and priorities. The main portfolios for this role include content creation, project management, reporting, and developing communications strategies.

Is this role right for you? In this role, you will:

• Manage communications projects end-to-end, including objectives, scope definition, timelines, risk management, execution and post-delivery evaluation.
• Lead editorial planning and content governance across IGTB channels, including calendars, approvals, version control and audit-ready documentation.
• Develop high-quality written communications such as executive messages, announcements, presentations, briefing notes, speaking remarks, campaign content and social media posts.
• Source and develop content for various Scotiabank channels: newsroom, social and others.
• Leverage data, analytics and insights to inform communications decisions, measure effectiveness, track engagement and continuously improve outcomes.
• Build and maintain reporting frameworks, dashboards and performance summaries to support leadership visibility and decision-making.
• Oversee and maintain SharePoint and related collaboration platforms as central hubs for communications content, reporting, channel management and audit support.
• Ensure communications processes, documentation and controls meet internal governance, risk and compliance requirements and ensure alignment across global and regional communications partners.
• Coordinate and support internal events, including planning, logistics, communications materials, post-event reporting and follow-ups.
• Represent IGTB communications on various working teams and at periodic cross-functional status meetings.
• Develop strong relationships within Global Corporate Affairs to further the team’s communications objectives.
• Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Apply sound judgment and discretion when handling sensitive, confidential or business-critical information.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Post-secondary degree in Communications, Journalism, or a related field, or equivalent experience.
• Five+ years of experience in internal or corporate communications, preferably in a financial services environment.
• Fluency in Spanish and English (written and spoken) – essential for supporting international markets.

Skill and Experience

• An ability to solve problems and navigate complex environments.
• Excellent project management skills with a high level of accountability for the quality and timely completion of projects.
• Exceptional writing and editing skills, with demonstrated strength in storytelling, message framing and writing for executive audiences.
• Strong analytical capabilities, with experience using data and insights to measure communications performance and inform strategy.
• Hands-on experience developing reports, dashboards and performance summaries for leadership audiences.
• Solid knowledge of collaboration and content management platforms such as SharePoint and emerging communication platforms, including governance, controls and documentation.
• Comfort operating in a fast-paced, deadline-driven and matrixed environment.
• Strong interpersonal skills and a collaborative mindset, with comfort engaging with partners across geographies. Foster a collaborative team environment and contribute positively to group dynamics and shared goals.
• High attention to detail, strong organizational skills and the ability to manage ambiguity.
• Strong proficiency in Microsoft tools including Excel, PowerPoint, Word and related productivity platforms.
• Ability to balance multiple priorities and work independently, but with regular reporting and updates.
• Demonstrated flexibility and willingness to take on tasks outside of core responsibilities.
• A commitment to curiosity, creativity, continuous learning, and professional growth.

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.