Title:  Manager, Business Analysis

Requisition ID: 216622

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Manager of Business Analysis must be creative, a self-starter, results oriented and highly motivated individual with excellent analytical skills and the ability to apply this knowledge in the resolution of complex business problems. Candidates must have excellent interpersonal and communication skills (oral, written and presentation) to effectively liaise with business users, internal development team and members of project team. Solid business analysis or project management experience with the ability to manage multiple projects with changing priorities within tight timeframes is required for this position. To be successful, the individual must thrive on challenge, be proactive, eager to learn, and be attentive to detail. Working knowledge of Logical Access Control, Identity Provisioning is also an asset. 

Is this role right for you? In this role, you will:

Independently resolve complex, multifaceted issues to meet the business needs of our clients. This involves leading and/or participating in

• Gathering of business and system requirements

• Investigation and research into the current state and identified business issues

• Contribute to design of solutions and future state processes to resolve identified business issues

• Contribute to current and future state process workflow

Lead or Participate in any/all stages of the project lifecycle including:

• Acting as Subject Matter Expert for supported application within GIAM

• Root cause analysis of incidents

• Preparing detailed proposal documents

• Reviewing and/or participating in the development and execution of test cases.

• Managing pilots, proofs-of-concepts and staged implementation activities

• Project implementation and post-implementation support

Lead and/or participate in the development of communications required as a result of system implementations, including:

• Creating / updating existing documentation (BRD, Process Document, Quick Reference Guide, Video Tutorial etc.)

• Development of training material and training session

• Provide recommendation on communication strategy

Provide business support to various business partners as required:

• Research on existing product to ensure we leverage out of the box solution

• Continually acquire and enhance knowledge relate to identity management

• Address ad-hoc inquires and provide quick resolution 

• Identify opportunities for process improvement and operation efficiencies

People Management:

• Champions a high-performance environment

• Implements people strategy that attracts, retains, develop and motivates team by frosting an inclusive environment

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Excellent knowledge of Logical Access Control and Provisioning tool for Identity Access Management

• Advanced knowledge of process methodology / mapping (modelling) and charting activity base workflow

• Advanced knowledge of Bank’s core systems and technology

• Excellent writing skills

• Excellent working knowledge of standard MS Office Suite including MS Project and MS Visio tools

• Experience in all phases of the software development life cycle

• Strong problem solving and troubleshooting skills

• Strong analytical skills

• Competent to work on complex projects independently

• Able to work within cross functional teams

• Effective time management and organization skills

• Experience with Bank new hire onboarding process

• Experience with Bank support process

Nice to have:

• Knowledge of the ITIL service delivery methodology

• Working knowledge of HPQC

• Experience with Security principal

• Post-Secondary degree / College Diploma / or related discipline or 5 – 10 years of equivalent work experience

• Security Designation is desired: CISA/CRISC/CISSP    

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  

• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 

• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.