Title:  Lead Scrum Master-Global Payments Engineering

Requisition ID: 254250 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Scotiabank continues to be an industry leader for Payment’s technology and innovation. We have a history of safely leveraging new tools to enable new experiences for our customers, focusing on ensuring we protect their interests and goals. The result of this leads to modernization programs which aim to offer enriched information and transparencies to support the rapidly evolving payments community.

Purpose

We are seeking an experienced and motivated Lead Scrum Master to champion agile practices and foster a culture of accountability and continuous improvement within our Global Payments Engineering team. This role partners closely with engineering leads, product, design, and delivery teams to facilitate agile ceremonies, remove impediments, and ensure alignment on sprint goals and priorities. The Lead Scrum Master will also provide leadership across multiple teams, acting as an agile coach, defining agile strategy, and holding Scrum Masters accountable to continuous improvement metrics. This role plays a critical part in improving delivery outcomes and enabling high‑performing teams.

What You’ll Do:

• Lead teams, other Scrum Masters and mature agile execution across multiple teams, ensuring alignment to enterprise priorities and delivery outcomes
• Set expectations for agile excellence, team health, and continuous improvement, holding teams and Scrum Masters accountable to measurable results
• Facilitate and elevate agile ceremonies to drive clarity, commitment, and execution rigor
• Partner with Product, Engineering Leads, and Delivery leadership to define priorities, manage dependencies, and deliver against strategic roadmaps
• Proactively identify systemic impediments and drive resolution across organizational boundaries
• Provide oversight for program level releases and complex, cross team initiatives.  Oversee and coordinate program releases and implementations. This includes coordinating with other technology, business or operations stakeholders to guarantee the success of a release i.e. operational readiness documentation and processes, change management coordination, security, NFT, infrastructure requirements etc.
• Establish and maintain transparent delivery metrics, using insights to inform leadership decisions and improve performance
• Coach and mentor Scrum Masters and team members, strengthening agile capability and leadership depth
• Champion an inclusive, high trust environment that enables innovation, constructive challenge, and continuous learning
• Influence behaviors, mindsets, and ways of working, constructively challenging the status quo to improve effectiveness
• Operate with comfort and credibility in a fast paced, evolving environment
• Maintain a regular on site presence (minimum two days per week) to support teams and stakeholders (this could change in the future according to organization policies).

What You'll Bring:

• 10+ years of experience in IT or a related technical domain, with demonstrated delivery leadership
• 5+ years of experience leading people and/or large, complex cross‑functional or cross‑regional initiatives
• Advanced experience as a Scrum Master or Agile Coach, with the ability to operate at both team and program levels
• Deep expertise in Agile frameworks, including Scrum and Kanban, with a focus on practical application and outcomes
• Strong facilitation, communication, and stakeholder management skills, with the ability to influence without authority
• Proven ability to identify delivery risks early and drive mitigation through data‑informed decision‑making
• Experience leveraging analytics and delivery metrics to improve execution, predictability, and team health
• Proficiency with agile tooling such as Mural, Leankit, Jira and Confluence
• Agile certification (CSM, SAFe, or equivalent) strongly preferred
• Demonstrated success operating in environments with changing priorities and high delivery expectations

Working Conditions

Work in a standard office-based environment.

Interested?

If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.