Title:  Junior Operations Support

Requisition ID: 214233

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The JR. Operations Support will provide essential support to the operations team, ensuring smooth and efficient day-to-day operations for ABM & CRU. This role involves assisting with administrative tasks, coordinating activities, supporting various operational functions and pager duty after hours and weekends.

Is this role right for you? In this role, you will:
 

• Provide technical support for operational systems and equipment.
• Respond to technical inquiries and provide excellent customer service.
• Analyze operational data to identify trends, inefficiencies, and areas for improvement.
• Assist in the development and implementation of operational strategies and processes.
• Prepare and distribute detailed reports, dashboards, and presentations.
• Maintain and update operational records and databases.
• Support the coordination and execution of daily operational tasks.
• Collaborate with team members to resolve operational issues and implement solutions.
• Provide administrative support, including data entry, filing, and document management.
• Pager duty after hours and weekends
• Perform other duties as assigned
•  

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
 

• Excellent communication and interpersonal skills.
• Willing and able to learn and retain knowledge
• Branch experience working with ABM & CRU
• Strong analytical and problem-solving skills.
• Previous experience in an analytical or support role is preferred.
• Bachelor’s degree in business, operations management, or a related field; or equivalent experience.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and data analysis tools.
• Ability to work independently and as part of a team.
• Attention to detail and accuracy.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.