Title:  Investigator, Investigation Support, Corporate Security - Contract

Requisition ID: 216002

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

*Contract will come to an end on May 22nd. 2026

Contributes to the overall success of the Investigation Support Services / Corporate Security in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted comply with governing regulations, internal policies and procedures.

The Investigator is responsible for assessing confirmed or unconfirmed allegations of internal or external fraud or employee misconduct and implementing an investigative strategy that results in the preparation of a package of documentation and a summary of findings and recommendations. The investigations will range from medium to high complexity and be assigned to the Investigator by Senior Manager, Investigations Support.

The Investigator will conduct in-depth investigations and provide comprehensive reports that are well-substantiated with all related supporting evidence to ensure the cases meet partner needs and minimize financial and operational risk to Scotiabank. 

Is this role right for you? In this role you will: 

• Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Conduct investigations, research and analysis for low to medium complexity investigative assignments involving internal and external fraud and employee misconduct by:
  • Collaborating with the internal partner to ensure the facts resulting in the escalation of a case for investigation are well understood 
  • Planning and implementing a comprehensive investigative strategy so that all appropriate avenues of investigation are utilized to substantiate the suspicions or allegations and identify any other irregularities that exist
  • Utilizing all relevant resources to provide the required results. Resources include, but are not limited to: Fraud Management internal applications, Scotiabank online databases/programs, internal Scotiabank contacts/SMEs, internet resources
  • Communicating/escalating to Senior Manager, Investigations Support any investigative findings that indicate an immediate/significant risk to Scotiabank
• Document investigative findings and recommendations by:
  • Preparing a clear and concise report including the reason for the investigation, a brief overview of the investigative findings, a summary of the most salient information/activity, supporting documentation for all reported findings/analyses and final recommendations
  • Identifying control breakdowns, providing related manual and/or Job Aid references and providing recommendations to address the breakdowns    
  • Identifying actions for recovery of potential losses for escalation to the appropriate department
  • Identifying potential process gaps for escalation to the appropriate business line
  • Providing continuing/ongoing expert advice/assistance to partners relative to the investigation reports
• Contribute to the overall effectiveness and efficiency of the team by:
  • Utilizing appropriate resources to gather documents and information relative to investigations
  • Completing investigations in a timely manner within established Service Level Agreement (SLA) and prioritizing all requests for information. 
  • Immediately escalating to Senior Manager, Investigations Support when SLA cannot be met due to changing priorities or unforeseen delays, and identifying a viable solution
  • Reprioritizing cases as required to mitigate risk to Scotiabank and meet partners’ needs 
  • Identifying trends to assist the department in reducing the risk to Scotiabank
  • Recommending changes to existing process to streamline tasks and reduce costs
• Developing, maintaining and documenting internal Scotiabank information sources, including SMEs
• Manage personal development to ensure knowledge and skills relative to the Investigator’s role is continually enhanced by:
• Regularly reviewing internal Scotiabank resources for updates to policies and procedures
• Utilizing me@scotiabank to complete compulsory courses to meet regulatory and Scotiabank requirements and to complete optional courses to enhance/develop knowledge and skills relative to the Investigator role
• Keeping apprised of initiatives and trends related to fraud management, anti-money laundering, and compliance in Scotiabank
• Researching/sharing best practices and fraud trends
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursue effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. 
• Champion a high-performance environment and contributes to an inclusive work environment. 

Do you have the skills that will enable you to succeed? - We'd love to work with you if you have:

• Accreditations such as CFE, CAMS, CFCS are desirable but not required
• Post-secondary degree and/or university/college courses in business law or law enforcement or equivalent training
• Excellent knowledge of Scotiabank processes, policies and controls
• Experience working in an internal investigative area such as Fraud, AML, Audit or Compliance
• Excellent communication skills to write clear and concise reports. In addition to the English language, French and Spanish language skills are considered beneficial
• Excellent time management skills
• General knowledge of investigative practices and methods related to Fraud, AML, Audit or Compliance
• General knowledge of the judiciary system, both criminal and civil processes
• General knowledge of the tools/systems used in the department (e.g. Fraud & AML monitoring platforms, Content Manager, Data Warehouse, etc)
• General knowledge of the Scotiabank’s systems (e.g. CIS, Intralink, Item Retrieval, NetConnect, sClient, FFT, AS400 Sessions, Certapay, etc)
• General knowledge of Microsoft Suite
   

What's in it for you:

• Number of investigations – Varies
• Number/scope of other requests for assistance (eg assistance in preparation of legal brief) – Varies
• Primarily support Canadian Banking Functions, with limited support for International Banking

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.