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Title:  Intern, Retail Customer Growth, Canadian Banking - Toronto, ON (Winter 2021)




Requisition ID: 90895


Join the Global Community of Scotiabankers to help customers become better off.


**New resume-less application process. Be sure to read the instructions**


Intern, Retail Customer Growth

Winter 2021 (January-April)

Why work for Scotiabank?
Scotiabank is among the largest banks in the world and the most international bank in Canada. We are powered by our 99,000 high-performing (and awesome) teammates who make a real difference across the globe as a leading provider of advice, products, digital experiences, and financial services. Together with our Digital Factories around the world, we are dedicated to helping our 25 million customers become better-off.

This is a place where you’ll get to learn and develop your skills, while being recognized for your hard work. At Scotiabank, we’re passionate about bringing our whole selves to work, allowing us to create inclusive work environments for everyone to enjoy. Say hello to a career at Scotiabank.


Who We Are:

Retail Customer Growth (RCG) supports business lines across Retail Products, including Everyday Banking Accounts, Credit Cards, Unsecured Lending & Retail Investments to direct product-agnostic, customer-driven strategies and programs, and prioritize finite resources to deliver sustainable primary customer growth and create enterprise value through the entire customer journey.



  • An intern who will be an outstanding addition to the team
  • An individual who can thrive in fast paced and deadline-oriented environment
  • A good communicator that can build strong relationships and manage partners across the organization



  • Contribute to the successful implementation of RCG programs & strategies
  • Work in cross-functional teams on projects that support the overall Canadian Banking & Retail Product priorities
  • Assess performance of programs/in-market tests to produce actionable insights and communicate findings, as required


  • A self-starter that can work collaboratively with a team
  • Curious and eager to learn
  • Customer focused and able to think big picture
  • Currently enrolled in a Bachelor’s degree in business or a related field


  • Microsoft Office including proficiency in PowerPoint presentations and mid-level proficiency in use of Microsoft Excel  

How do I apply?

For students, we are focused on learning about who you are and what you’re interested in to uncover your true potential.  In short, we don’t believe resumes will provide us with an accurate depiction of what you’re truly about to properly assess your potential.  Instead we want to get to know YOU and hear about the experiences that have shaped you. We know… this might sound crazy but for students applying to one of our co-ops, internships or TILT new grad programs we are no longer requiring resumes. Instead we ask that as part of your application, you complete the below:

Complete your PLUM Profile: link to PLUM *If you've already completed a PLUM profile, you don't need to do it again, use the same profile! 

Complete a short one-way video interview: link to rivs

Apply to the role through our career site! When the application asks for your resume, instead upload a screenshot of your plum to show us you’ve completed it, we have full access to your entire profile from Plum and won’t use the screenshot but it’s a great reminder for each of you to have completed it. Alternatively you can submit a resume if you want, we just will not be relying on it when we assess you.Scotiabank is committed to providing an inclusive and accessible candidate experience. Only those candidates selected for an interview will be contacted. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to meet your needs.


Location(s):  Canada : Ontario : Toronto 

As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. Our employees are committed to a superior customer experience and use the Bank’s six guiding sales practice principles to ensure they act with honesty and integrity.


At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.