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Title:  IT Asset Management (ITAM) Analyst




Requisition ID: 129363  

Cost Centre: Enterprise Technology Services 

Employee Referral Program – Potential Reward: $2,000.00 

We are committed to investing in our employees and helping you continue your career at Scotiabank. 


The team:

Scotiabank’s Global Technology Services (GTS) Service Assets & Configuration Management department is responsible for the management of the Bank’s hardware IT assets throughout their lifecycle from acquisition to retirement. We are also responsible for the creation of standard IT Asset Management (ITAM) processes and oversight for adherence to the processes from our global partners.


The role:

Reporting directly to the Senior Manager, you will play a critical part in the management of the Bank’s hardware IT assets by implementing the standard ITAM processes globally, maintaining compliance reports, and tracking compliance activities to ensure teams are meeting targets for the IT Asset database accuracy and completeness. You will also be responsible for reporting on end-of-life assets for the refresh program and tracking asset allocations for the centralized computer budget program.


Is this role right for you?

  • You are interested in the ITAM processes and can propose enhancements to existing processes.
  • You want to provide cost savings opportunities and mitigate risk by ensuring asset management processes are followed.
  • You want to be engaged with making strategic decisions to optimize spending within the hardware IT asset team.
  • You are customer focused and can communicate with clarity.


Do you have the skills that will enable you to succeed in this role?

  • You have strong communication (verbal/written) and good interpersonal skills to build relationships with internal and external business partners and vendors.
  • You have at least 2+ years of hands-on working experience with the use of Request, Asset (Hardware) and Reporting modules within ServiceNow.
  • You have at least 2+ years of hands-on working experience with using Microsoft Excel for advanced formulas and pivot tables.
  • You possess problem solving, analytical and excellent attention to detail skills.
  • Post secondary education in Computer Science or related field.
  • Completion of ITAM certificates (CHAMP, CHAM) and ITIL Foundation are an asset.


What's in it for you?

  • We have a global mandate to govern our ITAM processes and compliance. Our focus is to find someone to enhance and mature our current ITAM processes where applicable, identify, and remediate discrepancies within our IT asset lifecycle workflows.
  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
  • You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.



Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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