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Title:  IIA Assistant Branch Administrator


Requisition ID: 159237

As a cornerstone business within Scotia Wealth Management®, ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice. Our advisors and teams pride themselves on exploring innovative approaches to protecting and growing their clients' assets. 

When you join ScotiaMcLeod, you’ll be empowered to deliver Enriched Thinking®, a unique approach that incorporates your client’s thinking, as well as our thinking, to drive results. You’ll work with a team of specialists to deliver a client-centric approach to wealth management, enabling you to consider all the facets of your client’s life, family and business. With a focus on total wealth planning, and wealth specialists to help you deliver on this unique value proposition, you’ll be enabling clients to see not just the big picture, but all the little ones too.


Purpose: The Assistant BA is responsible for supporting the Branch Management Team in ensuring a high level of success is achieved through effective operations and administrative efficiencies. This position may also be required to act as back up to the Branch Systems Administrator. 


Key Accountabilities: 


1. Assist in the management of branch support staff by: 
• Resolving escalated issues 
• Providing ongoing employee recognition 
• Acting as a resource to provide information, contacts and direction for questions and escalations 


2. Assist the Branch Management Team by: 
• Completing all administrative duties, including filing, storage and report distribution 
• Processing all expenses and following up on outstanding issues 
• Building spreadsheets and maintaining databases as necessary 
• Running or assisting management with New Issues 
• Compiling documentation regarding compliance issues 
• Co-ordinating and tracking daily and monthly supervision requests as directed by Branch Manager 
• Maintaining compliance spreadsheets (Insider and Control Block, etc) 
• Completing and submitting the Monthly Error Report 
• Maintaining the Branch Research Distribution System 
• Assisting with the execution and implementation of procedures to ensure compliance with corporate policies and industry regulations 
• Administering the branch client account (house accounts) 
• Co-ordinating building facilities maintenance 
• Scheduling branch meetings, including external speakers 
• Assisting with interviews of support staff 
• Ensuring the quality and efficiency of branch operations 
• Onboarding of new experienced Advisors and their teams, by acting as a resource and liaison 
• Working to resolve any issues on systems that have been escalated by Branch Systems Administrator (BSA)


3.Ensure a high level of client service as required by: 
• Gathering research & product information from internal and external sources
• Entering client trades as directed by client or Advisor
• Remaining up to date with all the regulatory rules and trading activities as it relates to client accounts


Skils, Experience and Functional Competencies:

  • Industry experience a MUST; role initially is unlicensed but may turn into a licensed role down the road
  • Previous assistant/team experience preferred
  • Excellent written and verbal communication skills 
  • Strong organizational skills
  • Ability to take initiative and work independently
  • Ability to meet deadlines
  • Ability to multi task
  • Knowledge of Microsoft systems: Word, Excel and Powerpoint
  • Previous industry experience


Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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