Title:  HR Data Management Advisor (Bilingual - French/English)

Requisition ID: 257988 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Please note, this is a 12 month temporary full-time opportunity.

The HR Data Management Advisor is responsible for providing operational and advisory support related to employee and position data management across HR systems. This role responds to HR data and lifecycle inquiries from internal partners, ensuring timely, accurate execution of transactions or escalation where required.

The Advisor supports a global employee population and delivers services in accordance with established global Standard Operating Procedures, Desktop Procedures, internal controls, and Service Level Agreements (SLAs).

Is this role right for you? In this role, you will:

• Champion a customer-focused culture to deepen client relationships and leverage broader Bank systems, knowledge, and processes
• Process employee and position data changes across the employee lifecycle, ensuring accuracy, completeness, and compliance with established controls
• Provide effective and timely responses to inquiries related to HR data, position management, and employee lifecycle events from internal stakeholders
• Assess the complexity of data-related requests, resolving standard transactions independently and escalating more complex or exceptional issues as required
• Act as a point of support for employees, people managers, and HR partners interacting with HR systems, providing guidance within defined procedures
• Ensure positive and consistent experiences by striving for excellence in data quality, response timelines, and service delivery
• Use case management and knowledge management systems appropriately to document, track, and monitor requests and transactions
• Identify opportunities to improve operational effectiveness, data accuracy, and service delivery, and raise recommendations to the Manager or Team Lead, HR Data Management

Do you have the skills that will enable you to succeed? We’d love to work with you if you have:

• Full French language proficiency (verbal and written) is required for this role
• Post-secondary degree in Human Resources, Business, or a related field (or currently pursuing)
• Knowledge of HR transactions and employee lifecycle processes
• Experience in a shared services, operational HR, or customer service environment
• Strong attention to detail with the ability to manage a high volume of transactions accurately
• Solid understanding of organizational structures and complexity within a large enterprise
• Strong written and verbal communication skills
• Strong relationship management and interpersonal skills
• Sound judgment and problem-solving skills within defined policies and procedures
• Proven teamwork capabilities
• Flexibility and ability to adapt to changing priorities and work environments
• The ability to handle sensitive information with discretion and maintain confidentiality

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.