Title:  Director and Head, New Talent Experience - Human Resources

Requisition ID: 240810

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Director and Head, New Talent Experience is a leader within the Talent Strategy COE and owns the ‘Joining’ and ‘Onboarding’ Journeys that shape the early-stage talent experience – from attracting and acquiring top talent to onboarding and integrating new hires – ensuring a seamless and engaging entry into the organization.  

The Director and Head, New Talent Experience is responsible for designing and delivering human-centered onboarding and integration experiences for all new employees—internal transfers and external hires—across the employee lifecycle.  As the strategic owner of the "Joining” and “Onboarding” phase in our journey-based Talent Strategy HR model, the incumbent leads cross-functional efforts to harmonize global onboarding practices, embed cultural alignment, ensuring every new hire experience is frictionless, globally consistent, inclusive, and an inspiring start.

Is this role right for you? In this role you will:

• Lead and drive a client focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

Executive Talent Acquisition

• Partner with senior leadership and Executive Talent Acquisition to design and execute high-touch, confidential onboarding experiences for external executive hires.  Directly responsible for managing all EVP+ lever searches in partnership with OPCO, CHRO and select search firm partner organizations.
• Ensure alignment with organizational culture, leadership expectations, and strategic priorities.
• In partnership with the broader talent and leadership team, lead the development of executive integration plans that accelerate impact and foster long-term engagement.

New Hire Experience

• Own the end-to-end onboarding journey for all new employees, ensuring it is inclusive, personalized, and scalable across regions and roles.
• Collaborate with cross-functional teams (HR, IT, Facilities, L&D) to deliver seamless onboarding experience globally that is digitally enabled
• Identify critical moments that matter throughout the attraction and onboarding cyble, and design strategies to enhance belonging and connectivity to the bank
• Continuously improve onboarding processes using data, feedback, and design thinking to enhance time-to-productivity and a positive employee experience

Alumni Experience

• Develop and manage a global alumni engagement strategy that maintains meaningful connections with former high performing employees.
• Leverage alumni networks for brand advocacy, talent referrals, and strategic partnerships.
• Ensure offboarding processes are respectful, consistent, and aligned with the organization's values.

Employer Brand Integration

• Embed employer brand storytelling into the joining and onboarding experiences to reinforce purpose, values, and culture.
• Collaborate with Brand, Communications, and broader Talent teams to ensure consistent messaging aligned to the employee value proposition across the employee lifecycle
• Monitor and evolve brand perception through new hire feedback and external benchmarks.
• Create onboarding narratives, toolkits, and digital experiences to drive a ‘best in class’ experiences that are globally consistent

External Awards & Recognition

• Lead efforts to position the organization as an employer of choice in alignment with the overall talent strategy, through strategic participation in external awards and rankings.
• Partner with Communications to curate compelling submissions and showcase impact.
• Use recognition outcomes to inform and amplify the employee value proposition.
• Use qualitative and quantitative data to assess the effectiveness of the Joining and Onboarding programs and leverage agile methodology to continuously refine the model based on feedback, business changes, and evolving employee needs.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Experience leading employee experience, service design, HR strategy, or related fields
• Expertise in journey mapping, design thinking, and experience measurement.
• Strong storytelling and facilitation skills.
• Familiarity with onboarding platforms, HRIS systems, and digital experience tools.
• Passion for creating inclusive, equitable experiences that foster connection and purpose.
• Experience designing and delivering global or multi-location recruitment and onboarding experiences
• Track record of driving change in complex, matrixed environments.

What's in it for you?

• Responsible for the design and delivery of Joining and Onboarding for employees across the Scotiabank Global footprint from discovery to execution.
  
• Requirement to collaborate and work closely with key stakeholders across the organization
  
• Significant investment allocated toward executive talent acquisition and onboarding programming
• Team Size – 12 FTE 

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.