Title:  Director Communication and Change Management, Productivity

• Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
• Works with the Productivity Program team to identify, develop and propose strategy and planning to enhance KPIs and KRIs.
• Creates and maintains a strong executive reporting that brings together various areas of information into cohesive central reporting.
• Develops, executes, and sustains strategies to support change management initiatives to imbed a culture of continuous improvement across all areas of the Canadian Bank 
• Leads the development, execution, and measurement of communications strategies.
• Builds strategic presentations and communications that focus on providing insight into goals, strategy, programs, processes, and vision of executive leadership, strengthening executive engagement.
• Develops strong relationships with key stakeholders to become a trusted advisor and strategic partner in the identification and execution of transformational and/or continuous improvement initiatives.
• Leads, empowers, engages, and develops a talented team of highly skilled change and communication specialists to deliver inspiring, high quality, effective employee engagement and communication programs.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Builds a high-performance environment and implements a people strategy that attracts, retains, develops, and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and managing succession and development planning for the team.

Do you have the skills that will enable you to succeed in this role?  We’d love to work with you if you have: 

• Bachelor’s degree or equivalent experience required, preferably in the disciplines of Business Management, and Communications.
• Preferably experience in a high-level executive support role in a global, multi-faceted organization
• Strategic, functional, and operational planning skills
• Demonstrated experience with large scale initiatives.
• Effective communication skills
• Highly curious and strong critical thinking skills
• Excellent written and verbal skills - able to convey messages that can be understood across all levels of the organization through the executive and board level.
• Can seamlessly engage colleagues, business partners, external stakeholders, and employees to define a shared / common goal.
• Ability to manage significant ambiguity and constantly changing circumstances in a challenging environment.
• Strong people skills, including superior listening and probing skills, and the ability to build rapport across the company while quickly and confidently gaining respect of others.
• Strong coaching and feedback skills that promote leadership and enhance team performance.
• Proven ability to exercise good judgment, initiative, and maintain confidentiality.
• Demonstrated proficiency in leading change through others to achieve operational excellence.
• Solid experience and proven record in working closely with senior management across centres of excellence, along with conceptual and critical thinking.
• Proven track record in creating and maintaining employee strategies, programs and plans with emphasis on business change.
• Works exceptionally well in cross-functional teams and is a champion of collaboration and change.