Title:  Director & Head Finance, RPUL & Loyalty

Requisition ID: 239552

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

Provides input into the strategic direction, leadership and oversight for all finance matters for Retail Payments and Unsecured Lending (RPUL) and the Loyalty and Partnership programs, ensuring business strategies, plans and initiatives are supported in compliance with governing regulations, internal policies and procedures.

Responsible for defining, managing, directing, delivering, planning and forecasting the overall financial processes, controls and reporting of data for the Canadian Banking's RPUL businesses as well as for the Loyalty and Partnership Programs.

As a key partner to the Canadian Banking RPUL & Loyalty management team the Director & Head is involved in setting the strategic direction and objectives and plays a critical role in the development and implementation of creative short-term and long-term strategies to promote growth and profitability. The Director, & Head is responsible for managing the priorities for the Finance department as well as working closely with EVP, SVP and VP level individuals within the business line and other departments of the Bank on high profile projects. 

Accountabilities

Leadership and collaborate across the Bank

• Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.• 
• Develop and maintain strong working relationships within Canadian Banking Finance and RPUL business unit as well as divisional support functions.• Sustain strategic relationships and develop alliances with key contacts, business partners (EO groups and CFOs) and stakeholders (BLs, Executive Management) to deliver on mandate and provide valueadded analysis and insight. Build and reinforce effective working relationships and collaboration within and across the Finance Community and the CB Retail Bank.
• As a strategic Partner to the Business Line, provide analysis, support and counsel to business line management related to financial management of the area. Leverage strong understanding of product portfolio and business model to provide value-add advice and recommendations. Conduct financial reviews / investigations of strategic business initiatives including new acquisitions / products / markets with a view to profitability and accounting issues.
• Directs financial reviews or initiatives to support strategic priorities and/or improve management processes and standardize methodologies. Implement and maintain constantly evolving performance measurement practices, and reporting. 

Strategic Financial Oversight

• Participate in monitoring the financial and general health of the business including oversight and
governance.
• Oversee the planning, forecasting and reporting for RPUL growth and financial metrics across channels
• Oversee the financial analysis to support strategic investments
• Lead financial planning, forecasting, and performance analysis for loyalty and partnership programs.
• Evaluate the ROI of loyalty initiatives and partner collaborations.
• Create, coordinate, analyze and verify regular business line analytics and reporting to support strategic objectives and campaigns
• Develop pricing models, cost-benefit analyses, and financial frameworks for new and existing programs.

Partnership Management

• Identify, negotiate, and manage strategic partnerships that enhance loyalty offerings (e.g., co-branded credit cards, travel partners, retail alliances).
• Ensure financial alignment and mutual value creation in partner agreements.
• Oversee contract execution and integration with internal systems.

Loyalty Program Optimization

• Analyze customer behavior and program performance to improve engagement, retention, and profitability
• Recommend enhancements to loyalty structures (e.g., point accrual/redemption, tier benefits).
• Collaborate with marketing and product teams to align financial goals with customer experience.
• Cross-Functional Leadership: work closely with finance, marketing, legal, tech, and data teams to ensure seamless execution of loyalty and partnership strategies.
• Present insights and recommendations to senior leadership.

Innovation & Growth

• Explore new monetization opportunities within loyalty ecosystems.
• Stay ahead of industry trends and competitor strategies.

Leadership

• Provide strong leadership to motivate both individual and team performance to achieve high professional standards.
• Recruit, develop, retain and advance high quality talent and implement an effective succession plan for the RPUL & Loyalty Finance area.
• Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• The individual is also an active member of the RPUL & Loyalty Senior Management team.
• Directs day-to-day activities in a manner consistent with the Bank’s risk culture and the relevant risk appetite statement and limits. Communicates the Bank’s risk culture and risk appetite statement throughout their teams.
• Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
• Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team.

Education / Experience / Other Information

• MBA and/or Accounting Designation preferred
• Minimum of 10 years directly related experience in a financial area
• Thorough knowledge of Canadian Banking’s products/services, business lines, financial reports, compliance, performance measurement, planning and analysis, service standards, legal and regulatory requirements.
• Must have comprehensive knowledge of management/accounting methods and practices including funds transfer pricing, product profitability, ROEE measurement techniques. MIS must be developed and applied consistently to all business lines within Canadian Banking. The incumbent must be able to assess complex business cases including large acquisition/divestiture proposals.
• Strong strategic and analytical skills required to develop the vision, goals, strategies, and plans for the Finance Department aligning with the overall Bank strategy.
• Thorough knowledge of all aspects of finance and the ability to continuously and critically analyze the current state for new concepts, insights and opportunities for improvement.
• Strong initiative, forward thinking and creative problem solving skills with the ability to create or stimulate integrated cross-disciplinary strategic solutions.
• Skilled in gaining the organizational commitment and alignment of various stakeholders in Canadian Banking through the use of strong interpersonal skills and win-win outcomes.
• Effective negotiation and influencing skills that can be applied across all functional levels and areas within the organization
• Demonstrated leadership skills and relationship management expertise

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.