Title:  Director, Operational Excellence & Execution Enablement

Requisition ID: 249913

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

This role serves as the strategic, operational, and transformation partner to the Vice President, Integration Solutions & Service Management—enabling clarity, coordination, and disciplined execution across a complex, global technology portfolio. The Director provides the connective tissue across Integration, Service Management, Infrastructure, Platform, Security, and enterprise partner teams, bringing structure to ambiguity, driving governance maturity, and strengthening the operating model needed for execution at scale.

Is this role right for you? In this role, you will: 

Executive Enablement & Organizational Leverage
• Act as the VP’s primary thought partner, ensuring focus on the highest-value priorities, decisions, and risks.
• Synthesize inputs across technology domains into actionable insights and recommendations.
• Manage the VP’s operating rhythm—agendas, priorities, leadership forums, commitments, and follow-ups.
• Prepare briefing notes, decision papers, and executive communications.

Strategy Translation & Enterprise Alignment
• Translate strategic direction into plans, milestones, and coordinated execution rhythms.
• Connect strategy, funding, delivery capacity, and performance expectations.
• Shape business cases, investment narratives, and transformation materials.

Transformation, Operating Model & Process Excellence
• Lead modernization of operating models, workflows, and accountability structures.
• Strengthen service management and integration disciplines through standards and maturity models.
• Identify friction points and implement improvements enhancing efficiency and collaboration.
• Drive alignment to ITIL and best-practice service management frameworks.

Portfolio Visibility & Execution Discipline
• Establish portfolio-level visibility into initiatives, risks, dependencies, and outcomes.
• Monitor progress and benefits realization, surfacing early indicators and options.
• Enable structured prioritization when demand exceeds capacity.
• Build dashboards, KPIs, scorecards, and reporting structures.

Governance, Cadence & Ways of Working
• Shape governance forums, leadership cadences, and operating rhythms.
• Ensure consistent planning cycles, reviews, scorecards, and reporting.
• Partner with SMO, Change, and Transformation teams to simplify governance and reduce friction.
• Clarify ownership, decision rights, and escalation paths.
• Stakeholder Management & Leadership Alignment
• Serve as a trusted connector across senior leaders and delivery teams.
• Build partnerships with Finance, Risk, Procurement, Operations, and technology groups.
• Influence without authority to align diverse teams on shared priorities.
• Represent the VP in selected forums where appropriate.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
• 10+ years in technology leadership, transformation, enterprise operations, or Chief-of-Staff–type roles.
• Ability to organize complexity and create clarity in ambiguous environments.
• Strong written, verbal, and visual executive communication skills.
• Deep understanding of technology operating models, service management, governance, and enterprise delivery.
• High emotional intelligence, discretion, judgment, and ability to influence senior stakeholders.
• Bias for action, follow-through, and outcome-oriented execution.

What's in it for you?
• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.  
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.