Share this Job

Title:  Director, Fraud Risk and Controls




Requisition ID: 103698

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.








Leads and oversees the Enterprise Fraud Risk & Controls team in developing, implementing and executing an effective second line Fraud Risk & Controls program including development and implementation of supporting operating standards and processes, while also ensuring the Fraud Risk & Controls program meets regulatory and policy expectations.






  • Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Develops and implements engagement processes with business lines and corporate functions to ensure timely understanding of business strategy and associated fraud risk, and ensure input into the design and implementation of fraud risk controls,
  • Develops, implements and contributes to business processes to ensure fraud risk – internal and external - is continuously assessed by the business lines and corporate functions in the development and execution of the business strategy and initiatives. Where risk assessment processes exist, works with the process owners to enhance the fraud risk assessment components (i.e. RCSA, NIRM, CRCA, AML, Audit)
  • Develops and implements processes to ensure oversight and, where necessary, participation in fraud risk control assessments to determine adequacy of fraud risk controls and recommends, where necessary, appropriate control enhancements to ensure they meet standards required by regulators, policy and/or risk appetite.
  • Develops and implements a process to escalate issues which present systemic risk to the Bank’s fraud program ensuring senior management are aware of the issue, impact and resolution actions.
  • Partners with Enterprise and Business Line training teams to ensure appropriate training for relevant stakeholders through Training Needs Assessments and related content development.
  • Develops and implements governance processes for the oversight of the bank’s fraud training programs to ensure they meet standards required by regulatory, policy and/or risk appetite.
  • Develops reporting processes and formats for senior management and executive management consumption including the development of information packs and dashboards to communication on status of the Banks fraud program.
  • Implements processes to ensure understanding of regulatory and industry developments and requirements regarding fraud risk.
  • Establishing, building, and maintaining relationships with key stakeholders and departments with the Global FCRM unit, as well as GBM, Canadian Banking and International Banking, other financial crime groups.
  • Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team.



Education / Experience / Other Information



  • Graduate degree in either Business, Finance, Accounting, Operations Management with a minimum of 5 years of relevant experience in a project management environment, within a matrix organization preferable in the Financial Industry
  • ACAMS or other relevant industry certification is an asset.
  • Thorough knowledge of related regulatory requirements including AML/ATF, Sanctions, Fraud Risk policies and associated legislation;
  • Working knowledge of Process Mapping and Business Architecting, including use of related software and tools (i.e. Visio, LOVEM, Microsoft Projects, excel, etc.)
  • Spanish speaking is an asset
  • This position has enterprise accountability and is responsible for ensuring standardization in areas of accountability where performed domestically or international locations.
  • This position is critical to maintaining overall effectiveness of the Bank’s Fraud Risk Program and to identify and address non-compliance with legal and regulatory requirements, which present a high risk to Scotiabank and can result in substantial reputational isk.
  • General dimensions involve working in a continually evolving discipline where expectations are constantly changing and expanding, thereby, necessitating an ability to stay informed of emerging issues and both innovative and critical thinking skills to foster a continuous improvement environment
  • The Director is responsible for managing multiple complex projects in the organization and will work directly with Bank management to execute transformational and remediation initiatives.
  • Exhibits innovation and creativity to oversee the development of programs and policies
  • Responsible for managing complex projects in the organization and will work directly with Bank senior management




Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Job Segment: Risk Management, Manager, Bank, Banking, Developer, Finance, Management, Technology