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Title:  Director, Digital Product Management, Scotia Digital




Requisition ID: 116243

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.


We are seeking a Director for Digital Product Management to help grow, inspire, and lead the Digital Product team responsible. Reporting to the Head of Design and Product for customer and product onboarding, this will be a key role responsible for setting the strategic direction and implementation of strategy for welcoming customers to the bank as well as making sure that they receive relevant and timely offerings, addressing their needs and further Scotiabank’s digital mandate. 



Is this role right for you?

  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge 
  • Drive short- and long-term product vision, strategy, goal setting, and execution for the established journeys, as well as for new ones. 
  • Engage & cultivate relationships with key stakeholders from our business line partners. 
  • Continuously perform customer need analysis and understand business pain points. Identify the biggest problems to solve to build & own the roadmap. 
  • Lead a team of 4-6 product managers. Develop and grow talent through effective mentoring and succession planning for key talent. 
  • Help your team prioritize, negotiate, and remove obstacles to ensure quality product launches 
  • Collaborate with the Engineering & Design teams, providing them business context and engaging them to build the right products on time 
  • Practice and encourage data informed decision making & hypothesis driven product development, in the team and also in the organization 
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. 
  • Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.  
  • Champions a high-performance environment and contributes to an inclusive work environment.  


Do you have the skills that will enable you to succeed in this role?

  • 8+ years of experience in a role building customer facing digital products, financial product sales experience would be a plus. 
  • A proven knowledge of the digital banking ecosystem and strong appreciation for the modernization efforts currently underway in Canada. 
  • Managed multiple technology products and digital journeys end-to-end, from inception to delivery.  
  • You have built a product vision, rooted in customer needs in your past roles and have successfully achieved it through a sound execution strategy. 
  • You have exceptional problem-solving skills and have a flair for getting things done.
  • Ability to prioritize work while multi-tasking on several high-profile projects with a keen eye on details. 
  • You have a curious and experimental mindset to drive innovation amidst uncertainty.


What's in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity and curiosity and celebrates success!
  • We provide you with the tools and technology needed to create meaningful customer experiences
  • You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
  • We hire you for your talent — not just a job — so you can grow with us. We’ll equip you for success not only in your role, but also in your career as a whole
  • Dress codes don't apply here: being comfortable does
  • Our work from home social channel offers weekly virtual yoga, social events, learning opportunities, and contests to share current experiences & promote wellbeing in our new remote environment
  • Access to thousands of online and in-person courses so you can hone your current skills, or learn new ones
  • A competitive rewards package that includes a base salary, a performance bonus, company matching programs on pension and profit sharing, paid vacation, personal & sick days, medical, vision, and dental benefits that start from day one and much more!
  • Free shuttle service to and from Union Station, onsite subsidized cafeteria with a chef, and an onsite fitness center *

*Some of our perks & onsite offerings will be offline as we continue to monitor federal and provincial regulations around COVID-19.



Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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