Title:  Director, Change, Communication and Engagement

Requisition ID: 255989 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Leads all change management, communications and engagement efforts for the Chief Technology Officer. Ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.

The Director plays a key role in aligning the Bank’s vision, strategy, and priorities by building and managing constructive relationships across the senior leaders, driving critical deliverables and overseeing change management, communications and engagement activities.

Is this role right for you? In this role, you will:

• Identify key transformation impacts across people / processes / technology, defines and leads plans for organizational change and enablement, mitigation approaches to minimize impacts, and communicate the change. 
• Facilitate the development and design of organizational enablement and change strategy aligned to the Bank’s must win priorities, and overall ScotiaTech strategy.
• Serve as an in-house change management SME providing counsel and expertise to leaders and program partners. Drive the identification of barriers to change and collaborate with senior leaders to mitigate resistance. 
• Identify and engage key partners in the Cloud, Data & AI journey (Business & Technology) to ensure coordinated delivery success 
• Support CTO programs by advising on strategic initiatives and process improvements. Contribute to metrics and reporting to ensure priorities remain on track and report ongoing results to Senior Leadership. 
• Responsible for communication support across Chief Technology officer including Data & AI, Cloud, and Enterprise Architecture 
• Craft a clear transformation narrative to support the rationale for the changes, beginning by formulating a point of view based on input from program sponsors and existing documentation of the vision, mission, strategy and transformation OKRs.
• Craft and deliver on communications plan for key messages targeted at impacted stakeholder groups. Includes internal knowledge of existing communications deployment methods that can be used to send stakeholder communications (e.g. email newsletters, townhalls etc.) 
• Support external initiatives and coordination with Talent Marketing and video and design services for CTO content 
• Provide change and communications support and council across the CTO portfolios to operationalize efficiencies and enable higher performance outcomes. Draft executive messages, communications and decks.  
• Partners with HR to drive strategies and execution to support employee engagement and culture change evolution.
• Support the coordination, communications and execution of large-scale Cloud, Data & AI transformation initiatives (Hackathon, Tech Events, Hiring events) 
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. 
• Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. 
• Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team. 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Proven experience enabling the delivery of highly complex, matrixed strategies within the technology space  
• Minimum of 7-10 years of experience leading change for large enterprise IT programs with a proven track record of success. 
• Outstanding writing and communications skills, incl. experience producing C-suite materials  
• Previous experience leading the creation, communication, and sustainment of reporting functions including benchmarking, KPI development, and reporting at the executive level 
• Experience supporting Employee focused initiatives and communications to drive a culture of inclusion and engagement. 
• Prosci or Change Management certified. 
• Project Management experience  
• Understanding of Cloud or Data & AI Technology (asset) 
• Performance and results oriented leadership skills 
• Strong organizational skills and the ability to effectively manage multiple tasks simultaneously 

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
• Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.