Share this Job

Please be advised that our Careers site will be unavailable from November 28 at 12am ET to November 29 12am ET for scheduled system maintenance.

Title:  Digital Product Director, Payments, Scotia Digital




Requisition ID: 153556

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.


To help grow, inspire, and lead our Digital Payments team. Reporting to the Head of Digital Products, Payments and Rewards, this is a key role responsible for setting the strategic direction and accountable for successful execution of the delivery roadmap that is rooted in addressing the needs of our customers and further Scotiabank’s Digital mandate.



Is this role right for you?

  • Drive short- and long-term product vision, strategy, goal setting, and execution for the established payment journeys and payments product
  • Accountable to manage all retail money movement and digital payments products (e.g. digital wallets)
  • Engage & cultivate relationships with key stakeholders from retail deposits, payments, unsecured lending, Fraud and Enterprise payments 
  • Prioritizes, negotiate, and remove obstacles to ensure quality digital product launches
  • Collaborate with the Engineering & Design teams, providing them business context and engaging them to build the right products on time
  • Cultivates an inclusive, diverse, open, trustful, safe and fun working environment for their team where team members are energized and motivated to perform their best , charting growth plans for strong performers in the team
  • Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. 



Do you have the skills that will enable you to succeed in this role?

  • 8+ years of experience in a role building customer facing digital products, preferably focused on payments 
  • A proven knowledge of retail payments ecosystem and strong appreciation for the payment modernization efforts currently underway in Canada
  • Managed multiple technology products and digital payment journeys end-to-end, from inception to delivery that were focused on making:
  • It easier to move money within and outside of Canada 
  • Digital commerce experience seamless
  • Paying for services hassle-free
  • Experienced in building a product vision, rooted in customer needs in your past roles and have successfully achieved it through a sound execution strategy
  • Exceptional problem-solving skills and have a flair for getting things done
  • Ability to prioritize work while multi-tasking on several high-profile projects with a keen eye on details
  • Curious and experimental mindset to drive innovation amidst uncertainty


What's in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity and curiosity and celebrates success!
  • We provide you with the tools and technology needed to create meaningful customer experiences
  • You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
  • We hire you for your talent — not just a job — so you can grow with us. We’ll equip you for success not only in your role, but also in your career as a whole
  • Dress codes don't apply here: being comfortable does
  • Our work from home social channel offers weekly virtual yoga, social events, learning opportunities, and contests to share current experiences & promote wellbeing in our new remote environment
  • Access to thousands of online and in-person courses so you can hone your current skills, or learn new ones
  • A competitive rewards package that includes a base salary, a performance bonus, company matching programs on pension and profit sharing, paid vacation, personal & sick days, medical, vision, and dental benefits that start from day one and much more!
  • Free shuttle service to and from Union Station, onsite subsidized cafeteria with a chef, and an onsite fitness center *

*Some of our perks & onsite offerings will be offline as we continue to monitor federal and provincial regulations around COVID-19.


Work arrangements: Fully remote / Hybrid

  • The way we work is changing. This is a fully remote role, where you’ll be working exclusively from the comfort of your own home. While we’re hiring for all shifts, we’re flexible and will try our best to accommodate your preferred shift.
  • The role is currently virtual but will eventually be based in our office as requirements change, with optional partial virtual work.


Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Job Segment: Retail Sales, Investment Banking, Outside Sales, Technical Support, Work from Home, Retail, Finance, Contract, Technology, Sales