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Title:  Digital Accessibility Lead, Digital Factory




Requisition ID: 84356


Join the Global Community of Scotiabankers to help customers become better off.


The IT&S Digital Accessibility Lead will champion inclusive design and accessibility across Information Communication and Technology (IT&S).  They will drive strategy and change management to build a digital accessibility practice in IT&S with a focus on designing, building and procuring accessible digital solutions for Scotiabank’s internal and external facing digital products.  


Is this role right for you?


  • Drive a change management culture shift throughout IT&S to articulate and advocate for digital accessibility and inclusive design best practices
  • Lead and collaborate with stakeholders and Senior Leadership to ensure awareness, alignment and sustainment of a digital accessibility practice
  • Responsible for the end-to-end strategy & execution of complex digital accessibility and inclusive design initiatives spanning multiple concurrent projects in IT&S.
  • Through research and consultation with people with disabilities, identify opportunity spaces for inclusive and accessible products and services.
  • Establish guidelines, best practices, processes and systemic frameworks for implementing and sustaining accessibility and inclusive design across IT&S.
  • Communicate the accessibility value proposition to both internal and external audiences.
  • Provides direction, coaching and professional development to all members of the team.
  • Support lines of business on the procurement of accessible IT solutions.
  • Engage thoughtfully, collaboratively and diplomatically with design, engineering and business teams to identify the right support needed to drive accessibility efforts.    
  • Work closely with other accessibility, design and usability specialists within Scotiabank.  
  • Actively participate and contribute to the Design Community of Practice and Digital Accessibility Community of Practice.



Do you have the skills that will enable you to succeed?

  • 3+ years experience leading an IT enterprise change management program
  • 3+ years building a digital accessibility program and developing high-performance teams in fast-paced evolving organizations or demonstrated ability to inspire/coach accessibility specialists to be their best preferred
  • High Level of awareness of disability related issues with respect to digital accessibility.
  • Expert knowledge of accessibility standards and principles including the Web Content Accessibility Guidelines preferred.
  • Proven ability to provide accessibility solutions for designers, developers and testers.
  • Proven ability to effectively communicate the complexities and opportunities of accessibility and inclusive design to technical and non-technical audiences with various skillsets.
  • Thorough understanding of an inclusive, human-centered approach and methods to design.
  • Expert relationship building and strategic influencing skills.
  • Self-driven, with ability to take ownership and accountability; must be adept at working in a self-guided manner.
  • A collaborative leader who leverages diversity across disciplines/locations/levels to fuel creativity and innovation in inclusive technology design.
  • MAA or Bachelor Degree in Computer Science, Human Factors/Human Computer Interaction/Design or related field or equivalent experience.
  • A passion for changing the way people bank and work, and a willingness to live in the future and build what’s missing.



​​​​​​​What's in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity and curiosity and celebrates success!
  • We provide you with the tools and technology needed to create meaningful customer experiences
  • You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
  • We hire you for your talent — not just a job — so you can grow with us. We’ll equip you for success not only in your role, but also in your career as a whole
  • Dress codes don't apply here: being comfortable does
  • Our work from home social channel offers weekly virtual yoga, social events, learning opportunities, and contests to share current experiences & promote wellbeing in our new remote environment
  • Access to thousands of online and in-person courses so you can hone your current skills, or learn new ones
  • A competitive rewards package that includes a base salary, a performance bonus, company matching programs on pension and profit sharing, paid vacation, personal & sick days, medical, vision, and dental benefits that start from day one and much more!
  • Free shuttle service to and from Union Station, onsite subsidized cafeteria with a chef, and an onsite fitness center *


*Some of our perks & onsite offerings will be offline as we continue to monitor federal and provincial regulations around COVID-19.



Location(s):  Canada : Ontario : Toronto 

As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. Our employees are committed to a superior customer experience and use the Bank’s six guiding sales practice principles to ensure they act with honesty and integrity.


At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.