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Title:  Coordinator (12 month contract)


Requisition ID: 15444

Branch / Department: Operations - Digital Factory

Transit Number: 64204


The Digital Factory is an innovation hub with a clear and well-supported mandate to transform the way banking technology is delivered, by re-imaging the customer experience, to deliver new digital value propositions. We have the support and experience of one of the world’s largest banks behind us and a talented, and growing, team of industry leaders driving us forward.
Do you want to help us reinvent how people bank? At the Scotiabank Digital Factory, we are passionate about transforming the customer experience.

We’re looking to fill our team with influencers, makers, creators and leaders who are flexible, curious, adventurous, versatile and responsive; and who are ready to roll up their sleeves in a collaborative and productive environment to get things done.

By joining our team, you will make an impact on our customers, the banking industry, and ultimately, the world.

Purpose of Job:

The Coordinator is responsible for providing administrative support for one or more executive officers


Key Accountabilities:

  • Support the senior officer in day to day management of his/her schedule by:
    • Establishing and co-ordinating calendars;
    • Arranging /scheduling appointments on behalf of the officer;
    • Anticipating scheduling conflicts / problems and providing alternatives;
    • Establishing and maintaining a BF system;
    • Providing receptionist support by receiving / screening / referring incoming calls/visitors using a high degree of discretion;
    • Acting on telephone / mail requests received in the senior officer’s absence.
  • Organize meeting / conference facilities by:
    • Assessing and seeking out the most appropriate venue for meetings / gatherings based on size / type and attendees
    • Arranging bookings for boardrooms / conference rooms (internal)
    • Arranging for equipment and materials for meetings as appropriate
    • Meeting with outside providers of service (conference centres / hotels / caterers)
    • Recommending on facility alternatives
    • Overseeing arrangements, ensuring smooth execution and assessing outcomes for future reference
    • Preparing invitations for sign off by senior officer
    • Tracking responses of meeting attendees, following up as appropriate
    • Booking travel arrangements, ensuring all requirements of officer are met.
  • Support the officer with correspondence by:
    • Sorting and organizing incoming and outgoing mail;
    • Dealing with correspondence as appropriate (responding, delivering, filtering);
    • Composing correspondence for senior management officer’s signature;
    • Producing material from written copy / rough notes;
    • Transcribing dictation;
    • Proofreading work /output against source documents;
    • Monitoring / ordering / storing stationery supplies, including arranging for off-site storage and destruction of files / records;
    • Setting up / maintaining filing systems.
  • Provide administrative support by:
    • Verifying telephone bills/expense statements
    • Ordering and managing stationery
    • Gathering statistical information, presenting in organized formats and conducting simple analysis
    • Preparing and submitting reports
    • Maintaining records and information to ensure and control security access.
  • Assist in maintaining the senior officer / department’s expense and other budgets by:
    • Preparing entries / transactions and supporting documentation to process payments;
    • Recording /inputting / documenting data to track, monitor and control expenses;
    • Providing supporting information reports to management to support decisions;
    • Producing statistical reports to assist in the budget processes.


Complexity of Position:

  • Functional competencies
    • Sound knowledge of business/bank terminology and departmental procedures
    • Strong verbal/written communication skills
    • Incumbent must be articulate
    • Excellent organizational skills
    • High level of discretion required when dealing in confidential matters
    • Strong organizational know-how (structure, key staff)
  • Background/experience
    • Good PC skills

Location(s):  Canada : Ontario : Toronto 

As Canada’s international bank, we are a leader when it comes to inclusion. Scotiabankers hail from over 120 countries, speak more than 100 languages and serve over 23 million customers globally. As a highly diverse company, we know that an inclusive environment for employees and customers helps everyone achieve their best. We value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly.  If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide a positive recruitment experience.

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