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Title:  Content Manager, Digital Marketing



The Digital Factory is an innovation hub with a clear and well-supported mandate to transform the way banking technology is delivered, by re-imaging the customer experience, to deliver new digital value propositions. We have the support and experience of one of the world’s largest banks behind us and a talented and growing team of industry leaders driving us forward. 


Would you like to help us reinvent how people bank? At Scotiabank's Digital Factory, we are passionate about transforming the customer experience. We’re looking to fill our team with influencers, makers, creators and leaders who are flexible, curious, adventurous, versatile and responsive; and who are ready to roll up their sleeves in a collaborative and productive environment to get things done. By joining our Content Management team, you will make an impact on our customers, the banking industry, and ultimately, the world.

Are you the right person for this role?

  • You'll ensure that website content has a consistent look and feel and is formatted to established standards
  • You have a deep pride in quality craftsmanship, with a user-centered approach to your work, that delights customers (Q/A)
  • You are able to pivot and adapt to change
  • You have a high aptitude for diving in, taking ownership and picking up new things
  • You're eager to share your ideas and optimizations in a team environment
  • You have open and transparent communication, including the ability to distill technical details into human terms
  • Your attention to detail is unsurpassed
  • You desire to build a top-tier customer experience and the ability to collaborate with internal stakeholders to deliver it

Do you have the skills that will enable you to succeed in this role?

  • You are a content management expert with a solid understanding of website design, HTML and Photoshop
  • You have knowledge and experience using content management platforms, website testing and personalization tools, and web analytics tools
  • You have an understanding of “the customer journey” and how “discovery” integrates into the entire journey map
  • You have the ability to manage multiple projects in a fast-paced, deadline-driven environment
  • You are able to juggle multiple tasks at once, changing focus and priority as needed
  • Experience using Adobe Experience Manager is preferred
  • Practical experience with Agile development methodologies

What's in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
  • We provide you with the tools and technology needed to create beautiful customer experiences
  • Dress codes don't apply here, being comfortable does
  • You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
  • This isn't your typical "corporate" job. We work hard and we have fun!
  • We offer a competitive total rewards package that includes a base salary, a performance bonus, company matching programs (on pension & profit sharing), 4 weeks of vacation, personal & sick days, paternity/maternity leave top-ups and much more.

If you’re interested in helping us shape the future of banking, click the “Apply now” button to submit your application. We are hiring for a variety of high impact technical roles (design/agile/full stack/DevOps). If you are curious but aren’t sure this role is right for you please contact us anyway - we’re moving fast and looking for hard-working and innovative individuals to take us to the next level.

Location(s):  Canada : Ontario : Toronto 

As Canada’s international bank, we are a leader when it comes to inclusion. Scotiabankers hail from over 120 countries, speak more than 100 languages and serve over 23 million customers globally. As a highly diverse company, we know that an inclusive environment for employees and customers helps everyone achieve their best. We value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly.  If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide a positive recruitment experience.

Job Segment: Bank, Banking, Developer, Graphic Design, Marketing, Finance, Creative, Technology

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