Title: Commercial Banking Analyst - Service Internship/Co-op - Winter 2026 - Toronto
Requisition ID: 235018
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Term: January - April 2026
Work Hours/ Week : 37.5
Application Deadline: 09/29/2025
There's no better way to kickstart your career than to join Scotiabank! You will have the opportunity to be part of a winning team, build your network, and discover what you love – all while getting paid to do it! You will have the opportunity to be part of a winning team, build your network, and discover what you love – all while getting paid to do it! There’s a place for every type of student at Scotiabank and all that we ask for is that you have passion and strong AOO (Attitude, Ownership and Opportunity).
Scotiabank’s Commercial Banking professionals are committed to delivering advice. You will be a trusted business advisor offering a full suite of customized lending, deposit, cash management, and trade finance solutions to mid and large-sized businesses. Team players with a client-centric approach and a strong emphasis on results will thrive in our flexible, growth-oriented environment, and our one-of-a-kind people-first culture. Our Commercial Banking professionals are committed to delivering advice and a full suite of customized lending, deposit, cash management and trade finance solutions to mid and large-sized businesses. Team members with a client-centric approach and a strong emphasis on results will thrive in our flexible, growth-oriented environment. We are also committed to providing advancement opportunities for those individuals who have the ability, aspiration, and engagement to contribute at higher levels.
Is this role right for you? In this role, you will:
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Resolution of client inquiries educating customers on our processes and setting/managing expectations around time involved.
- Delivering quality customer experiences while adhering to our SLAs and escalating as required when outside of the SLAs.
- Ensuring every client experience is consistent with Scotiabank’s service standards and customer concerns are resolved quickly and efficiently, escalating to the Team Lead, Service
- Championing a customer focused culture to build and deepen relationships with clients and internal partners and leverage broader Bank relationships, systems, and knowledge.
- Supporting the accurate and timely collection of information directly from clients and from its regulatory and compliance requirements
- Coordinating with various departments to ensure that client accounts are activated promptly and correctly and offering continuous support to clients during the initial stages of and ongoing account usage.
- Educating clients on the banking channels that support their business and the tools available for their D2D banking needs (e.g. cheques, debit cards, branch role etc.) Addressing any issues or questions they may have and ensure they are fully comfortable with the banking services provided.
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to day activities and decisions.
- Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk
- Champions a high-performance environment and contributes to an inclusive work environment
Do you have the skills and requirements that will enable you to succeed in this role? – We’d love to work with you if:
- You have excellent verbal, written and interpersonal skills, in order to develop and maintain relationships with Commercial business customers
- You are enrolled in an MBA or undergrad degree in Business, Commerce, Finance, Accounting, or related discipline.
- You have strong knowledge and understanding of financial statements and accounting principles
- You have prior experience in providing customer needs-based advice and solutions
- You have natural curiosity and passion for satisfying customer needs
- You have analytical skills and strong attention to detail
- You are able to use MS Word, Excel, PowerPoint, and Outlook effectively
- You have problem solving skills
- You have presentation skills
- You have the ability to operate in a fast-paced, constantly changing environment
How do I apply?
For students applying to our internship/co-op or new graduate programs, we do not require resumes! We believe in evaluating you through relationships over resumes and are focused on learning about who you are and what you’re interested in to uncover your true potential. Instead, we ask that as part of your application you complete the below:
1. Complete your PLUM Profile here and save as a screenshot.
2. Complete a short one-way video interview here.
3. Apply to the role and when the application asks for your resume, instead upload the screenshot of your PLUM Profile.
*To be considered for student opportunities at Scotiabank, Tangerine, and MD Financial you must complete all steps above.
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
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