Title:  Business Systems Analyst- Product Onboarding

Requisition ID: 253963 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Scotiabank continues to be an industry leader for technology and innovation. We have a history of safely leveraging new tools to enable new experiences for our customers, focusing on ensuring we protect their interests and goals. The result of this leads to modernization programs which aim to offer enriched information and transparencies to support the rapidly evolving product onboarding community.

Purpose

The product onboarding team is one of the most critical teams within the bank and aligns with the bank’s strategic direction. The successful candidate joining this team will not only learn what it is like to be a Business System Analyst but also get to work directly with leaders from both the business and technology side! Additionally, the successful candidate will have the opportunity to experience what it is like to work within an Agile software engineering team. Finally, the successful candidate can expect to learn about financial services and regulations within the bank!

Contributes to the overall success of the Product Onboarding Engineering Team, ensuring specific individual goals, plans, and initiatives are executed/delivered in support of the team’s business strategies and objectives. Ensure all activities conducted are in compliance with governing regulations, internal policies and procedures. 

What You’ll Do:

• Lead the analysis, documentation, and validation of business requirements, ensuring all the decisions and requirements changes are properly captured.
• Collaborate with business stakeholders and technology teams across the bank as well as external partners to deliver the end-to-end solution.
• Translate complex business needs into clear and concise functional and non-functional requirements and user stories.
• Facilitate workshops and working sessions with cross-functional teams to gather and analyze requirements.
• Analyze and develop technical requirements based on solution documentation.
• Contribute to the design and optimization of onboarding processes, ensuring compliance with industry standards and regulatory requirements.
• Support scrum master and project manager in planning, scoping, and impact analysis for initiatives.
• Create, refine, prioritize and maintain the product backlog and associated deliverables, release backlog with forecasted delivery timelines.
• Perform gap analysis, root cause assessments, and release readiness reviews for system enhancements or upgrades.
• Act as a subject matter expert (SME) for product onboarding projects and operational improvements.
• Monitor post-implementation performance and incident resolution.
• Must be able to work within tight deadlines and schedules, which may result in extended working hours during peak time to meet project deliverables.
• Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
• Champion a high-performance environment and contribute to an inclusive work environment.
• Experience and willingness to execute various test cycles.
• Ability to come to office 3 times a week.

What You'll Bring:

• 5+ years of experience as a Business Systems Analyst.
• Experience working in Agile project methodology, SDLC, SAFe, release management.
• Having an Engineering or Computer Science degree and pride yourself on analysis, logical thinking and problem-solving skills.
• Strong expertise in business process mapping, requirements gathering & documenting and system analysis.
• Core analytical and problem-solving abilities with keen attention to detail.
• Able to simplify complex situations and navigate ambiguity.
• Experience with micro apps and microservices architecture.
• Understanding of DB, RESTful API, OpenAPI, Postman and OAuth2.0
• Demonstrated experience utilizing the Atlassian suite of tools, including JIRA, Confluence, and BitBucket.
• Ability to communicate effectively with both technical and business stakeholders, translating complex information into clear insights.
• Strong ability to build and maintain relationships with stakeholders across the bank.
• Ability to quickly adapt and manage multiple priorities in a fast-paced, dynamic environment.
• Ability to proactively identify project risks and contribute to overall project health and success.
• Proficiency in using Jira / Confluence/ MS Office.
• Experience in Banking/Financial industry is a nice-to-have.

Working Conditions

Work in a standard office-based environments located in Scarborough and Downtown Toronto; non-standard hours are a common occurrence. No external travel required.

Interested?

If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.