Title:  Business Systems Analyst

Requisition ID: 196815

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Team 

The Commercial Banking Engineering team is responsible for the ideation support, design, engineering, and implementation of software of the Global Commercial Banking Engineering ecosystem at Scotiabank. This is an opportunity to work in the fast-moving and exciting world of Commercial Banking.

We are seeking a highly skilled Business Systems Analyst to join our dynamic team focused on the development of Commercial Banking Software. As a Business Systems Analyst, you will play a pivotal role in bridging the gap between business needs and technology solutions, ensuring the successful delivery of software projects that meet the requirements of bankers and financial institutions.

Is this role right for you? In this role, you will:
 

• Collaborate with stakeholders, including Bankers, Product Owners, Engineers, and Testers, to gather and analyze business requirements for Commercial Banking Software focused on the Client Onboarding domain.

• Conduct thorough business process analysis to identify opportunities for improvement, streamline workflows, and enhance system functionality.

• Translate business requirements into clear and concise functional and technical specifications, user stories, and system design documents.

• Work closely with development teams to ensure that business requirements are accurately interpreted and implemented during the software development lifecycle.

• Facilitate communication and collaboration between business stakeholders and technical teams to resolve issues, address concerns, and ensure project alignment with business objectives.

• Provide ongoing support and assistance to business users during software implementation, training, and post-implementation phases.

• Proactively identify risks, issues, and dependencies that may impact project timelines or deliverables, and collaborate with stakeholders to develop mitigation strategies.

• Contribute to continuous improvement initiatives by providing feedback, sharing knowledge, and proposing enhancements to existing processes, tools, and methodologies.

• Knowledge of New Client Onboarding process nice to have

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or related field.

• Proven experience as a Business Systems Analyst or similar role, preferably in the banking or financial services industry.

• Strong understanding of Commercial Banking processes, products, and systems, with knowledge of core banking platforms and financial instruments.

• Demonstrated proficiency in gathering and documenting business requirements, creating functional specifications, and performing business process analysis.

• Excellent communication skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders.

• Strong analytical and problem-solving abilities, with keen attention to detail and a commitment to delivering high-quality solutions.

• Ability to work independently and collaboratively in a fast-paced, deadline-driven environment, managing multiple priorities and adapting to changing requirements.

• Experience with Agile software development methodologies and tools (e.g., JIRA, Confluence) is preferred.

• Certification in Business Analysis (e.g., CBAP, CCBA) is a plus.

• Experience with Salesforce CRM is a plus

What's in it for you?

• Diversity, Equity, Inclusion & Allyship-We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

• Accessibility and Workplace Accommodations- We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.

• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.