Title:  Business System Analyst-Client Management & Engagement Engineering

Requisition ID: 255717 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Scotia Tech is the engineering and technology engine of Scotiabank. We design, build, and operate the digital platforms, applications, and infrastructure that power the Bank globally. Our teams deliver secure, scalable, and resilient solutions that make it easier for our customers and business partners to interact with us every day.

Is this role right for you? In this role you will:

• Champions a high performance environment and contributes to an inclusive work environment
• Collaborate with key application stakeholders (business clients and internal technology teams) to gather requirements from business units and translate requirements to programmers, developers, and QA testers
• Facilitate requirements gathering and design sessions with multiple stakeholders to extract requirements and turn them into use cases, user stories, sequence diagrams, etc. to meet development and stakeholder needs
• Works in an Agile/Scrum environment using Kanban methodology
• Write user stories on JIRA and document artifacts through Confluence
• Perform data mapping analysis to migrate data and functions from current to target state systems
• Support project delivery by providing clarifications on scope and requirements as needed
• Analyze and develop technical requirements based on solution documentation
• Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities
• Assists/Review to help execute end to end testing functions (creating test scripts, test cases and executing test cases/scripts), where required, to assist the project team.
• Supports one or more highly complex business processes
  Ensure integrity of the business and technical requirements in the end-to-end customer journey
• Manage ServiceNow queue to keep a track of incidents and resolution.
• Serve as the SME of assigned functional area, oversee all past and future changes and make suggestions on improvements as needed.
• Support process improvement to increase efficiency of the team for project kick-off, project planning, project execution, and project reconciliation

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• Undergraduate Degree in Computer Science or technical equivalent.
• 5 years’ Business Technical/System Analyst experience; creating BSA artifacts – user stories, sequence diagrams, data mapping, etc.
• 3+ years’ experience with Data Modeling, Data Mapping and creating Data Dictionaries, System Designs and software development life cycle(SDLC.
• 3+ years’ Agile Scrum experience – demonstrated understanding of Agile concepts, agile estimations and ceremonies
• 3+ years combined experience JIRA, Confluence, Sharepoint, MS Project, MS office suite or equivalent tools
• Experience producing Swimlane Diagrams and User Journeys
• Excellent written and verbal communication skills, with ability to explain complex information for both technical and non-technical audience and to influence decision making across stakeholders; ability to distil complex business requirements into agile user stories and work in close collaboration with Product Owner, Agile Team and other stakeholders
• Excellent problem-solving skills, with demonstrated ability to work with ambiguity, ask the right questions and make decisions under pressure.
• Team player who enjoys collaborating with, learning from, and coaching others so we all become better
• Having an agile mindset and being able to adapt to a dynamic environment with changing priorities
  
  

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.