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Title:  Business Solutions Expert




Requisition ID: 150028

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.



The Business Solutions Expert collaborates with business team to understand and capture business requirements, map business process and collaborate with technology teams (including Business Analysts from other domain areas) to ensure the highest quality technology solution is delivered in accordance with business needs. The Business Solutions Expert is an application and business expert with strong leadership and facilitation skills with the ability to work well with others in both the business and technology domains.


  • Responsible for the successful implementation of  RPUL solutions for projects, supporting highly complex business applications with complex integration needs across multiple technology disciplines. Participate in all phases of the SDLC.
  • Overseeing the requirements, design, test plans, development, and implementation of planned projects
  • Review solutions and ensure alignment with business need and operations,  reusable, scalable and cost effective
  • Assist business team on ideation to determine best approach and options
  • Independently resolve complex, multi-faceted problems to meet the business needs of RPUL, by applying their financial and technological knowledge to the design of methodologies, models, and/or systems solutions.  This includes conducting research and analysis, accurately and clearly defining user requirements and processes, and liaising with the users, business and other technology teams.
  • Provides expert knowledge of cross-functional and business processes, including business strategies and policies, risk management practices and methodologies, product offerings, financial markets, financial instruments, regulatory requirements, Back Office processes, and rapidly changing technology. Requires little management direction and handles extremely complex problems
  • Collaborates as the business lead with multiple technology groups and vendors to ensure that the application, integrations, infrastructure and security architectures are designed to meet evolving business requirements, meet standards for reliability, scalability, performance and availability.


  • Bachelor’s degree in related field; PMP designation preferred
  • 5+ years of project management experience, including tracking and planning multiple small and large projects concurrently
  • 2+ years of previous experience with gathering requirements from the client / business and documentation
  • Expert knowledge of end to end RPUL business, processes and systems, including TSYS, integration applications, the end-to-end workflows from Front-end channels to Back Offices, and current and anticipated regulatory requirements within RPUL.
  • Strong leadership and motivational skills including the ability to lead up, across and down multiple business and technology organizations
  • Proven interpersonal, communication (written, verbal and presentation) and negotiation and influencing skills in order to build consensus and obtain cooperation from both users and senior management.  These skills, along with the incumbent’s strong time management and organizational skills, will allow the incumbent to effectively manage complex projects while planning and scheduling resources within those projects to optimize productivity.
  • Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence in order to resolve complex business problems
  • Self-motivated, decisive, with the ability to adapt to change and competing demands


Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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