Title: Business Analyst
Requisition ID: 213063
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
The Retail Customer Platforms Technology team supports the ongoing enhancement, development, implementation, and day to day operational support of Offer Management platform Pricing & Rates, Day to Day banking core systems as well as advisory deposits systems platform.
The Business Analyst will work closely with the product owner to understand the business functions and requirements. The candidate will report to the Senior Manager Development for Retail Customer Platforms Technology.
Is this role right for you? In this role, you will:
• Work closely with Product Owners and Technical leads to solicit and capture business and technology requirements, Use Cases, User Stories, Capability Mapping, Story Mapping.
• Review the requirements with all stakeholders and technology teams.
• Lead the intake process with the Vendor, and Technology teams, reviewing requirements, scope to enable teams to provide work estimation.
• Collaborate actively with the development team and Product Owner to prioritize back log and solution discovery ensuring ongoing replenishment for Sprints.
• Review quality report and work as an empathetic advocate for the customer’s quality experience.
• Management Reporting including planning & forecasting.
• Execute on planning/ forecasting methodologies, providing professional support to the Management teams in preparing / analysing targets.
• Assist with the development of the Strategic/Business Plans.
• Ensure the integrity and timely completion of the cost benefit analysis.
• Provide planning/forecasting support to the business ensuring key variances are highlighted and action plans developed.
• Monitor budgets to ensure effective controls are in place over expense management.
• Work with multiple software development groups to help them deliver on high-quality products.
• Participate in product roadmap analysis.
• Create and execute acceptance criteria based on requirements, assessing usefulness of test cases, and adjusting approach where required.
• Manage and report on all system production issues.
• Manage and report on all audit and risk related issues.
• Lead the discussion of reported issues that involve customer and bank impact.
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
• You possess over 5 years of relevant experience as a Business Analyst.
• Demonstrate excellent communication skills with ability to present product journey, roadmap and provide ongoing reporting.
• Excellent problem-solving skills and ability to review the requirements or stories and define and develop test acceptance criteria that are inline with requirements ensuring traceability between requirement and test scenario.
• Expert knowledge in creating and maintaining Business Analysis artifacts such as Business Requirement Document (BRD), Functional Requirements Specification (FRS), System Requirement Specifications (SRS), Use Cases, process flow diagrams, integration diagrams, mapping documents, screen mock-ups, user-interface (UI) designs, and user manuals.
• Ability to Create process flow and business rules and translated business requirements into technical solutions using UML diagrams such as Use Case, Activity and Sequence diagrams.
• Possess the ability to work with technology focused peers and work on multiple projects concurrently.
• Ideally have worked on agile and waterfall projects in the past and capable of thriving on fast paced, challenging environment and must be proactive and dynamic, and demonstrate initiative and eagerness to learn.
• Experience in providing Business Analysis effort estimation for capturing requirements and doing solution discovery.
• Participate fully as a team member and contribute to a positive work environment that encourages productivity, professionalism, and teamwork.
• Contributes to an environment of continuous learning, including the sharing of experience and learning across team members, peers, Scotia partners, and management as appropriate.
• Participate in identifying personal development needs and pursue development/career opportunities.
• Adhere to established guidelines of conduct.
What's in it for you?
• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!
Work arrangements: Hybrid
#LI-Hybrid
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
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