Title:  Business Analyst

Requisition ID: 254691 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Reporting to the Senior Manager of the PPM Intake Team, this role is primarily responsible for guiding stakeholders and end users through the change management process associated with the introduction of new PPM processes and functionality. The role will work closely with stakeholders to understand and address their training and reporting requirements. Additionally, this position will support quarterly upgrade cycles by assisting with testing and validation activities, will assist in QAT for enhancement request, and will provide Level 2 support to the PPM Support Team.

Is this role right for you? In this role, you will: 

• Manage a backlog of enhancement requests received from our users and stakeholder.
• Document the requirements and manage the prioritization of these requests.
• Develop and deliver training material and user guides to support the rollout of current and future PPM functionality throughout the bank. This involves documenting processes and technical solutions for job aids and delivering training.
• Conduct QAT and post implementation validation of enhancements.
• Provide business support to all units, including new and existing products and structuring, ad hoc queries and MIS, user training, and assisting with the design and implementation of system enhancements.
• Analyze PPM reporting requirements to develop reporting solution based on requirements presented from the internal team or from external stakeholders. Clearly define user requirements and processes. Direct individual users on how to use and build reports in PPM.
  Independently resolve complex, multi-faceted problems to meet the business needs of the assigned Lines of Business, by applying their business process and technological knowledge to the design of methodologies, models, and/or system solutions.
• Support quarterly upgrade cycles through providing testing and validation activities
• Act as L2 support for the PPM Support team and the PPM user community

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Creative and self-starting, results oriented and highly motivated with very good analytical skills in order to apply this knowledge to independently resolve complex business problems.
• Knowledge of the bank's project planning process is highly desirable. 
• Experience managing change management and the roll out of new functionality to large groups of users.
• Strong verbal and written communication skills.
• Basic understanding of PPM is a bonus.
• Good time management and organization skills in order to manage and prioritize a back-log of requests from our users.
• A recognized under-graduate degree in business, economics, mathematics or a related discipline, along with 2 to 4 years of practical experience is recommended.

What's in it for you? 

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, Humans of Digital and much more!

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.