Title:  Business Analysis Specialist

Requisition ID: 251445 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Team

We are seeking a highly skilled Business Analysis Specialist with strong delivery leadership experience to support digital modernization across the ATM channel and financial switch platforms in the Caribbean.

This role blends deep business analysis capability with delivery oversight, guiding cross‑functional teams through complex system changes, technology upgrades, and enterprise integration activities.

The ideal candidate brings expertise in ATM and switch technology, enterprise modernization, operational readiness, and end‑to‑end execution across multi‑team environments. Experience collaborating with development, and operations teams is essential, along with a strong understanding of financial services technologies and ecosystem dependencies.

Is this role right for you? In this role, you will:

• Lead business analysis activities for ATM and financial switch initiatives, including requirements elicitation, process mapping, data analysis, and translation of business needs into clear functional/technical documentation.
• Act as a subject matter expert on ATM networks, transaction flows, switch routing, settlement processes, ISO 8583 messaging, and integration with core banking systems.
• Collaborate with Product Owners and Business Analysts to define, refine, and prioritize product backlog items, ensuring clarity of business value, dependencies, and acceptance criteria.
• Support solution design discussions, ensuring alignment to technology standards, enterprise architecture guidelines, and ATM/switch domain requirements.
• Technology Delivery & Modernization
• Oversee technical delivery for software currency, infrastructure modernization, and technology upgrade projects supporting ATM and switch platforms.
• Manage release cycles and implementation activities to ensure accurate sequencing, environment readiness, and minimal production risk.
• Coordinate operational readiness across Security, Infrastructure, Networks, QA, and Release Engineering teams to ensure seamless deployments.
• Support production issue triage and assist with problem analysis, root cause identification, and cross‑team resolution.

Do you have the skills that will enable you to succeed? We’d love to work with you if you have:

• 3–5+ years of experience in Business Analysis, Delivery Leadership, and Project management within complex IT environments.
• Experience in ATM technologies, financial switches, card networks, ISO standards, and transaction processing strongly preferred.
• Bachelor’s degree in computer science, Software Engineering, Information Technology, or related discipline.
• Strong knowledge of software development practices, engineering workflows, and systems integration patterns.
• Strong analytical and problem‑solving skills, with proven ability to work across complex system landscapes.
• Hands‑on experience using JIRA/Confluence for planning, tracking, and reporting.
• Experience coordinating release management and operational readiness for enterprise applications.
• Prior experience in Banking or digital financial services is highly preferred.
• Excellent communication, facilitation, conflict management, and stakeholder engagement skills.
• Ability to operate independently, drive clarity from ambiguity, and influence without formal authority.
• Prior technical hands‑on experience (developer, technical analyst, technical lead) is an asset.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
• Community Engagement - We offer opportunities for community engagement & belonging with our various programs.  

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.