Title:  Bilingual Director, Operational Resilience Program, International Banking (English/Spanish)

Requisition ID: 234050

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Scotiabank is Canada's most international bank, with an international presence unmatched by other Canadian Banks. Our operations include providing a full range of financial products, solutions and advice to retail, small business and commercial customers in Latin America, the Caribbean, Central America, and the Asia Pacific. In addition, our partnerships with associated corporations in China, Curacao, Thailand, and Venezuela provide an entire suite of personal, commercial, wealth management and insurance services to over 24 million customers globally.

Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

Contributes to the overall success of the first line Enterprise Operational Resilience Program for International Banking, ensuring specific individual goals, plans and initiatives are executed and delivered in support of the team’s business strategies and objectives. 

Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. Scope includes comprehensive oversight and coordination of activities covering Retail Banking, Commercial Banking and Global Banking and Markets within the International Banking footprint, with a focus on proactive risk identification and mitigation.

The Director, Operational Resilience, International Banking supports the SVP, IB COO to work closely with risk owners and control and support functions on risk and compliance activities to fulfill the mandate

What You’ll Do:

• Aligns IB Operational Resilience program to the Enterprise Wide program, led by the Chief Operating Officer in Global Operations. 
• Leadership of key workstreams within the Operational Resilience Program in the first line; including the rollout of Critical Services methodology and mapping, and the development of tracking mechanisms with respect to resilience assessment, gaps, and remediation plans.
• Works closely with the operational resilience leads in each business line to ensure consistency and coordination of the identification of Critical Operations (COs) and the mapping of people, premises, processes, vendors and technology against COs. Consolidates identified vulnerabilities and outlining coordinated remediation efforts.
• Supports progress reporting against key regulatory requirements for the Enterprise Op Res Steerco and additional committees including the ORC and RMC, and potentially the Board.
• Ensures participation of all relevant IB OR team members in new training program related to Operational Resilience.
• Oversees the development of contingency plans for critical third party arrangements.
• Liaises with the second line Operational Risk team to ensure they are able to adequately challenge, and with the regulatory relations team on all regulatory updates.
• Leads in country teams to deliver initial Program requirements, subsequently structuring the team responsibilities for ongoing support and efficiency.
• Eventually, will develop new guidelines and standards for scenario testing at Scotiabank in line with general resilience.
• Works closely with other members of Enterprise Crisis Management (ECM) to identify special projects that are in line with the strategic objectives of the group and that serve to enhance the efficiency and effectiveness of financial crisis management.
• Tracks progress against a consolidated map of regulatory requirements including DORA, E-21, B-10 etc.
• Provides overall leadership and performance management of Crisis Management and Business Continuity Business Intelligence and Reporting
• Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct. 
• Champions a high-performance environment and contributing to an inclusive work environment

What You'll Bring:

•  Bachelor’s degree; MBA preferred
• 7+ years working in a risk management or operational role in a leadership capacity
• Recognized as a subject matter expert and authority on areas of operational resilience including third party risk management, business continuity, crisis management and disaster recovery.
• Demonstrated capabilities in managing and planning activities related to operational resilience
• Strong background and experience in project management, program and change management practices
• Strategic thinker with the ability to define business tradeoffs, generate out-of-the-box solutions and manage uncertainty; proactively identify and solve complex problems impacting management and business direction
• Ability to prioritize against many competing interests in an environment of constant change
• Proven experience and participated in internal and external audits, specifically with regulators
• Fluent in both English and Spanish

Work Arrangement:

• Work in a standard office-based environment; non-standard hours are a common occurrence.  Travel and off-hour, on-call incident management support may be required.

Interested?

If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you?

Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.