Title:  Associate Product Specialist

Requisition ID: 260420 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

As a member of the Scotiabank Global Finance Technology team in Toronto, you will work in a dynamic environment that straddles technology and business, to maintain internal systems and applications to support Global Finance Technology. In addition, for smaller projects the role will be required to build business processes, engage with change management, impact analysis, requirement gathering, end-user training and communication, test strategy and post production support.

The incumbent works closely with other units in Product Control, as well as Global Finance Technology, to ensure that proposed solutions align with the strategic direction for Finance's process and information technology platforms.  

The Product Specialist communicates system problems, as well as the status of issues that impact  business value, risk and resources.   In addition, the incumbent provides a high level of professional service to the finance and product control user community, consistent with Technology standards.

Key Accountabilities 

• Resolve issues quickly and effectively to enable delivery and support of applications.
• Identifying, writing and managing business requirements. Contributing to the functional and technical design, prototyping, and process design stages of implementations (including scenario design, flow mapping).
• Supporting configurations, customization, reports and interfaces, testing and user training. Work with the Product Control users and other stakeholders to gather information utilizing a variety of techniques such as interviews, work sessions, storyboarding, and prototyping.
• Analyze business requirements and processes to generate technical documentation and execute system configuration.
• Understand project scope, project goals, product functionality, and desired features.
• Evaluate customer needs/issues, analyze business processes, assist in evaluating alternatives, and determine appropriate solutions with senior technical staff.
• Help determine level of effort and time required for delivery.
• Develop and document business/technical requirements from user perspectives.
•  Ensure that business requirements are properly translated and satisfied in technical requirements and design. Assist with system design and data migration reviews as needed.
• Work with Senior Developers and execute low complexity system configuration.
•  Assist with development of test conditions, scripts, and test cases.
• Participate in testing, testing reviews and analysis of testing results. Assist with troubleshooting and providing recommendations.
• Effectively partner with Finance and other IT personnel to deliver solutions.
• Follow standard software implementation best practices relative to analysis, configuration, development and testing.
• Provide ad-hoc reporting, data gathering, and feasibility studies to support project business justification as required for management review.

Skills and Experience 

• Manage and attend to problem logs to successful resolution on a timely basis.
• Ability to synthesize business processes into technical specifications and application configuration
• Excellent listening, oral and written communication skills
• Availability to manage overnight escalation if needed
• Ability to meet aggressive deadlines and quickly understand the existing framework and business requirements
• Ability to prioritize and work on multiple tasks
• Maintain excellent interpersonal relations and demonstrate an ability to work effectively as part of a team
• Systematically analyze and identify problems in order to determine the causes and propose solutions          
• Familiarity with capital markets products
• Familiarity with continuous development models (JIRA,Git) is an asset
• Familiarity with Oracle technology is an asset including database, middleware and ERP products
• Experience in ledger implementations is an asset
• Development experience in Oracle Financial products an asset
• Development experience with Database such as MS SQL Server and Oracle an asset
• Working experience with data structures, algorithms and principles of OO design
• Willing and able to work in different technical environments.

Educational Requirements:

• An undergraduate or graduate degree in Bachelor of Commerce, Management of Information Systems, Information Technology or Computer Science

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility   - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.