Title:  Assistant Manager, Product Management Design & Solutions - 12-Month Contract

Requisition ID: 260038 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Assistant Manager, Product Delivery, Product Management, Design & Solutions Global Case Manager supports delivery of the Global AML Transformation program & assigned projects and day-to-day support activities. Working closely with the Manager, Design Strategy & Operational Support, the Assistant Manager will coordinate across the various stakeholder groups including Technology, AMA, Business Lines (across the Enterprise), AML Risk, PMO, and others (as required), to support delivery of programs, plans, initiatives, and strategies on time and within budget for assigned products/platforms and services in scope.

Is this role right for you? In this role, you will:

• Support the Manager DSOS in the formulation of the overall strategy for specific product (Oracle) and journeys assigned, delivering on the strategic roadmap for the platform, prioritizing initiatives and securing necessary resources, leveraging effective collaboration, relationship building, and negotiation leading to "buy-in" and decisions supported by relevant stakeholders,
• Apply a technical understanding of the assigned platform/product and work with technical teams to formulate the technical solutions and corresponding design documentation. Keep an eye on the latest technologies and share ideas on how to use them to improve the product,
• Understand the product and the core journeys in depth, and use competition trends to inform and improve the product, drawing ideas from across different industries to help generate ideas for the product and its delivery,
• Understand the significance of qualitative aspects of the assigned product experience and guide the user on how the product performs, expressing such through effective design documentation that supports end-to-end understanding,
• Collaborate on queries of structured data/large databases assigned and managed, to address business issues and ongoing operational support practices such as logical access, audit retrieval, and production validation activities,
• Assist with employing various data techniques and procedures to perform the continuous iteration and analysis of past and current data, to obtain insights about a business challenge/issue,
• Balance a product-oriented vs. project-oriented approach, applying an intuitive understanding of the metrics necessary to use the right metrics to attain business goals,
• Participate in and support the product implementation roadmap,
• Assist with delivering within the established framework and standards that govern and accelerate global initiatives, and support optimization, financial accountability, and execution success across the delivery value chain, including aligning the portfolio to the enterprise delivery framework,
• Assist with release production validation, obtaining sign-offs, and providing defect tracking, aligning to program priorities for resolution,
• Contribute to an environment of effective and efficient operations, while ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls to meet assigned obligations with respect to operational risk & Business Sustainment accountabilities, regulatory compliance risk, AML/ATF risk, and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook, and the Guidelines for Business Conduct,
• Build partnerships globally with First Line, Second Line, Internal Audit, Technology, Data Governance Office, and other key stakeholders in connection with the Bank’s AML/ATF Program, and work collaboratively across functional teams to resolve open issues in a timely and effective manner,
• Engage in a testing support role at various levels by reviewing and supporting the Manager and Senior Manager, providing feedback on test plans and test cases, analyzing/interpreting test results, and supporting Product Owner Acceptance Testing deliverables.

Do you have the skills that will enable you to succeed? We’d love to work with you if you have experience with:

• Working experience with change management and influencing stakeholders.
• Deep analytical, project management and communication experience (strong professional writing and PPT presentation skills).
• Experience and technical know-how of risk management procedures, processes, and tools.
• AML experience and understanding of the Oracle system are an advantage.
• Proven problem-solving skills, ability to help others organize problem solving.
• Proven ability to operate independently and take initiative in supporting a program strategy.
• Proven ability in execution of complex and demanding tasks under strict time pressures.
• Solid judgment, strong negotiating skills, and a practical approach to implementation – including knowledge of Bank systems.
• Ability to balance regulatory requirements with the best interests of the Bank and its customers.
• Bachelor’s degree in business administration, commerce, finance, or similar field.
• Understanding Technology UX writing, Inclusive design.
• Understanding Human Behavior as it relates to UI design & Business and Product Strategy, Design Thinking.
• Systems thinking, secondary research and comparative methods, Qualitative User research, Analytics and Statistics, Evaluative Methods and Usability, Prototyping, UI and Interaction Design, Visual Design, Information Design and Information Architecture.
• Power BI and Google Cloud; JIRA, Web Content Management, UX wireframing, data programming language such as SQL and Python.
• Support Complex Implementations and Data Migration efforts.
• Ability to independently manage complex priorities focusing on balancing High Value deliverables under resource constraints.

What's in it for you?

• Champion a high-performance environment and contribute to an inclusive work environment.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
• A competitive compensation and comprehensive benefits plan.
• An organization committed to making a difference in our communities - for you and our customers.
• You can expect to be recognized and rewarded for high-performance; you will be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.