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Assistant Manager, FICC Middle Office

Date: Jan 9, 2019

Location: Toronto, ON, CA

Company: Scotiabank



Requisition ID: 49750


Join the Global Community of Scotiabankers to help customers become better off.

Job Purpose:


Contribute to the overall success of the FICC Middle Office ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.


The incumbent will be responsible for a broad array of operational duties including, but not limited to, client trade life cycle support, trade administration, system enablement, mapping, client onboarding, and client services.


Position Initial primarily for CMF Coverage but could also encompass support for other FICC middle office groups


Key Accountabilites:


  • Operating independently, identifying and resolving issues with minimal oversight. Capable and comfortable operating within tight deadlines, able to make quick decisions, and able to quickly learn about the business/issues, without necessarily having any prior direct experience with the subject matter.
  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Champions a culture of continuous operational improvement by independently resolving highly complex, multi-faceted problems to meet the business needs across FICC MO with a specific focus on creating tangible / measurable operational efficiencies. This involves opportunity identification, preparing proposals, defining business requirements and processes, developing, testing, conversion and implementation strategies, developing detailed project plans, monitoring progress against planned objectives, and securing consensus and co-operations from users and senior management.
  • Performing daily operational activities in support FICC MO business lines with a focus on trade life cycle management and customer service:
    • Trade Support (Allocations, Affirmations, Amendments, Rolls, etc.)
    • Settlement/Clearance (OTC)
    • STP oversight
    • Documentation/Confirmations
    • Margin Calculation/Calls
    • Limits Monitoring/Breach Management
    • Operational Control
    • Client Service/CRM
    • Onboarding & Enablement (Security, Counterparty, Users)
  • Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct


Functional Competencies:

  • Solid knowledge/experience in banking/capital markets operations
  • Excellent verbal and written communication skills and the ability to negotiate, influence and interact professionally with a diverse group of Front Office Users, QAs, Developers, and SMEs
  • Demonstrated knowledge of analytical problem solving and process engineering techniques (i.e. process mapping and analysis techniques)
  • Strong technical abilities including knowledge of basic software engineering principles and experience in SQL, VBA, Access, Excel and a sound understanding of operational processes
  • Result oriented, deadline driven, self-motivated



  • 3 years post-graduate experience in industry or academia in in the areas of capital markets, finance and banking and/or process improvement, business analysis and solution implementation


Location(s):  Canada : Ontario : Toronto

As Canada’s International Bank, we are a leader when it comes to inclusion. We are a diverse and global team, speaking more than 100 languages with backgrounds from more than 120 countries. We value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly.  If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.

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