Title:  Agile Coach- Global Payments Engineering

Requisition ID: 252641 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Scotiabank continues to be an industry leader for Payment’s technology and innovation. We have a history of safely leveraging new tools to enable new experiences for our customers, focusing on ensuring we protect their interests and goals. The result of this leads to modernization programs which aim to offer enriched information and transparencies to support the rapidly evolving payments community.

Purpose

The Agile Coach is responsible for elevating the organization’s delivery capability by fostering a culture of agility, continuous improvement, and human‑centered collaboration. This role partners with teams, product leaders, engineering leaders, and executives to guide the adoption and maturity of Agile frameworks. The Agile Coach serves as a mentor, facilitator, and change agent, helping teams improve ways of working, strengthen product mindset, and achieve measurable outcomes that align with strategic business goals. This role will contribute to the overall success of the Global Low Value Payments Engineering teams to elevate our team’s growth potential and execute on top organizational priorities. 

What You’ll Do:

Team Coaching & Facilitation

• Coach teams on Agile values, principles, and frameworks to improve flow, predictability, and quality.
• Observe, evaluate, and lead-by-example on Agile ceremonies (e.g., retrospectives, sprint planning, stand‑ups) while enabling teams to self‑facilitate.
• Guide teams in identifying impediments, improving delivery practices, and adopting data‑driven decision‑making.

Organizational Coaching & Transformation

• Support the design and rollout of Agile transformation strategies across departments or portfolios.
• Partner with leaders to build an environment where autonomy, trust, psychological safety, and continuous learning can thrive.
• Promote systems thinking and cross‑functional collaboration to improve end‑to‑end delivery flow.

Leadership & Mentorship

• Mentor Scrum Masters, Product Owners, and new Agile practitioners to build internal coaching capability.
• Help leaders understand their role in supporting Agile teams and shifting traditional command‑and‑control behaviors.
• Act as a trusted advisor on Agile practices, product strategy alignment, and organizational impediments.
• Promote a culture of accountability within the team.

Continuous Improvement & Metrics

• Introduce, measure, and refine Agile metrics such as cycle time, throughput, team health, and customer value delivery.
• Use qualitative and quantitative insights to guide improvement experiments and support evidence‑based planning.
• Maintain awareness of industry best practices and incorporate modern coaching techniques and tools.

Organizational Expectations

• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

Champions a high performance environment and contributes to an inclusive work environment.

What You'll Bring:

Education & Certifications

• Post-secondary education and/or experience in relevant positions or field of employment
• Relevant certifications are an asset, for example:
• ICAgile Agile Coaching (ICP‑ACC or ICP‑ATF)
• Scrum Alliance Certified Scrum Professional (CSP) or Certified Agile Coach (CEC/CTC)
• SAFe, Kanban, or Lean certifications

Professional Experience

• Working experience in Agile environments across engineering or product domains.
• Successful engagements in previous roles as Agile Coach, Scrum Master, or Delivery Lead coaching multiple teams.
• Proven experience driving organizational‑level transformations or modernization efforts.

Skills & Competencies

• Deep knowledge of Agile frameworks (Scrum, Kanban, XP, Lean) and scaling approaches (SAFe, LeSS, or similar).
• Strong facilitation, mentoring, and conflict‑resolution skills.
• Ability to coach at all levels—from hands‑on delivery teams to senior leadership.
• Demonstrated success improving team health, delivery flow, and customer‑centric practices.
• Excellent communication and storytelling skills, with the ability to influence without authority.
• A passion for continuous learning, psychological safety, and fostering inclusive team culture.

Working Conditions

Work in a standard office-based environments located in Scarborough and Downtown Toronto; non-standard hours are a common occurrence. No external travel required.

Interested?

If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.