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Title:  Administrative Associate, IR Licensed - Fluency in Portuguese (16 months contract)

Requisition ID: 12944

Branch / Department: ScotiaMcLeod International Branch

Transit Number: 46706

We are committed to investing in our employees and helping you continue your career at Scotiabank.

Join the Global Community of Scotiabankers to help customers become financially better off. 

A Best Workplace 

Scotiabank is a premier financial institution and Canada’s most international bank recognized as a Best Workplace®, in Canada, Mexico, El Salvador, Costa Rica, Puerto Rico, Dominican Republic, Panama, Peru, and Latin America by the Great Place to Work® Institute. 

A multinational winning team
Scotiabank is Canada’s international bank and a leading financial services provider in North America, Latin America, the Caribbean and Central America, and parts of Asia.  We are dedicated to helping our 21 million customers become better off through a broad range of advice, products and services, including personal and commercial banking, wealth management, corporate and investment banking. 

Corporate Social Responsibility 
Scotiabank helps to build bright futures worldwide through ethical banking practices, environmental awareness and a commitment to communities. 

ScotiaMcLeod is part of the Global Wealth Management (GWM) division of Scotiabank and a division of Scotia Capital Inc.  ScotiaMcLeod offers full-service advice and a full spectrum of investment products and services through 750 advisors to over 150,000 households across Canada. 

ScotiaMcLeod has earned a reputation for integrity based on our standards of excellence, quality service and a commitment to doing what's right for our clients. 

At ScotiaMcLeod, we pride ourselves on the strong team we have developed to support the Wealth Advisors. In addition to traditional administrative support, we also have a number of licensed roles to assist the advisors with their clients, with their individual marketing, and with the growth and development of their businesses. ScotiaMcLeod provides both internal training as well as financial assistance for external courses to support and encourage career path progression for our employees. 

As part of Scotiabank, you will see the many benefits of working for an employer of choice - one that reflects the community and one that attracts and retains talent from diverse backgrounds. We encourage open communication, recognize and reward performance, and provide opportunity for growth. Here you will find a workplace enriched with strong relationships, teamwork, contagious enthusiasm and a "can-do" attitude. 

Purpose of Job:

The Administrative Associate’s primary focus is to assist an Advisor in the day to day trading and the administration of their business. The Administrative Associate may support more than one Advisor who may have different types of business.


Major Accountabilities:

  • Ensure a high level of client service by:
    • Supporting advisor in the regular review of clients portfolios to identify client needs for Team of Experts services
    • Reviewing the portfolio to ensure it meets the current or updated risk profile and aligns with applicable investment program
    • Gathering research & product information from internal and external sources
    • Entering client trades as directed by client or Advisor
    • Remaining up to date with all the regulatory rules and trading activities as it relates to client accounts
  • Ensure effective client administration by:
    • Following up with clients on missing documentation required as per the industry regulatory requirements
    • Maintaining client files and information of the appropriate systems
    • Checking daily trades and all system entries in accounts for timelines and accuracy
    • Responding to client inquiries in a timely, responsive manner
    • Resolving issues and effecting client transactions expeditiously and accurately, escalating issues to Advisor when appropriate
    • Issuing instructions for client withdrawals, deposits, swaps and transfers according to client or Advisor instructions
    • Ensuring all client interaction is accurately documented
    • Understanding the required documentation for all client account types
  • Provide marketing assistance to the Advisor by:
    • Identifying opportunities to gather additional assets and/or increase revenue within the existing client base (i.e. referrals, consolidation of assets, insurance, etc…
    • Developing, distributing and maintaining marketing materials


Education/Work Experience/Designations:

  • Canadian Securities Course (CSC)
  • Conduct and Practices Handbook (CPH)
  • Investment Representative Training (IRT)
  • Proficient in English and Brazilian Portuguese (verbal and written)
  • Excellent written and verbal communication skills
  • Strong organizational skills
  • Ability to take initiative and work independently
  • Ability to meet deadlines
  • Understanding of industry and firm compliance regulations
  • Ability to take direction from advisor(s) on client trading activity
  • Post Secondary


  • Derivatives Fundamentals Course (DFC)
  • Options Licensing Course (OLC)

Location(s):  Canada : Ontario : Toronto 

ScotiaMcLeod and Scotiabank are committed to providing an inclusive and accessible candidate experience. Only those candidates selected for an interview will be contacted. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to meet your needs.

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