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Title:  Senior Manager, Global Wholesale Operations, BNS Australia Branch




Requisition ID: 189999

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.




  • Leads and oversees Global Wholesale Operations and Finance departments in Australia ensuring business strategies, plans and initiatives are executed/ delivered in compliance with governing regulations, internal policies and procedures. 




  • Assist with the development of priorities, business plans, and objectives for BNS Australia Branch (the “Branch”); set priorities to manage activities and tasks that are distributed between onshore and offshore resources.
  • Maintain oversight and responsibility for the operational risk and workflow, financial and regulatory reporting, and Corporate and Branch taxation requirements; expected to partner closely with both onshore and offshore resources for delivery of results and execution of day-to-day activities.
  • Ensure operational governance is consistent with Australian regulatory requirements; point of contact for local regulators for regulatory reporting and Branch operational issues.
  • Assist CEO in preparation of Branch business plans and forecasts as well as any requirements facilitating Branch expansion either through breadth of product offering or increased volumes.
  • Provide strategic and proactive leadership in managing the overall operational activities of multiple business lines (i.e. Corporate Banking, Capital Markets and Treasury) to achieve optimal productivity.
  • Identify and resolve complex/multi-faceted issues; primary contact point for escalation of operational concerns that impact delivery of customer service; consider dynamic variables when identifying the best course of action to meet deliverables; coordinate and manage internal stakeholders and external partners.
  • Anticipate business changes and customer needs through proactive contribution and regular dialogue in management committee meetings; recommend solutions and develop improved initiatives and/or processes to ensure client needs are met in a timely and professional manner, while adhering to the Bank's established and prescribed standards.
  • Ensure operations and premises conform to Bank policies / procedures and established regulations, including those enforced by the Australian Securities and Investments Commission (ASIC) and the Australian Prudential Regulatory Authority (APRA).
  • Actively participate as a key member of the Branch management committee, which will require quarterly presentations and potential follow-on analysis. 
  • Understand the Bank's risk appetite framework and risk culture and ensure day-to-day activities and decisions conform to these standards.
  • Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  • Build a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team.
  • Coordinate and lead Service Management oversight forum for outsourced functions to the Branch, involving the CEO and heads of Compliance and Risk.


Education / Experience / Other Information


  • Experience in wholesale operations and/or financial reporting, ideally within a wholesale banking environment.
  • Experience with leading and managing small team (<5 employees).
  • Experience with intercompany or external outsourcing arrangements.
  • Strong communication, and interpersonal skills; demonstrates ability to influence and negotiate with both internal and external stakeholders; proven ability to build strong, cohesive partnerships with the business, operations, technology and other key stakeholders and work effectively in a matrix organization.
  • Strong analytical, problem solving, particularly in business analysis and process improvement.
  • Self-driven with proven track record to deliver on initiatives within established timelines; strong ability to effectively prioritize multiple initiatives, projects and work streams simultaneously.
  • Demonstrates strong sense of ownership of tasks and ability to see assignments completed from end-to­ end.
  • University bachelor’s degree or college diploma recipient in a relevant field of study and/or with post-graduate work experience relevant to the role.
  • Australian citizen, permanent resident or long-term visa holder or visa-eligible.
  • Knowledge of Microsoft systems: Word, Excel and PowerPoint.
  • Knowledge of banking systems: BankMaster, Loan IQ (preferred but not required) 


Location(s):  Australia : New South Wales : Sydney || Australia : Queensland : Brisbane || Australia : South Australia : Adelaide || Australia : Tasmania : Hobart || Australia : Victoria : Melbourne || Australia : Western Australia : Perth 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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