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Sr UX Designer, Scarborough & Digital Factory

Date: May 15, 2019

Location: Scarborough, ON, CA

Company: Scotiabank





Requisition ID: 55664


At Scotiabank Digital Factory, the reach and opportunity of a global organization meets the passion and drive of a startup. Reinvention starts here—and it starts with you.

We believe that the pathway to success is paved with user feedback, so we’re constantly asking our customers how they want to bank. When we find an opportunity to make things people will love, we assemble teams of specialists to collaborate in Digital Factories in Canada, Chile, Mexico, Peru, and Colombia. We work fast, and we work smart. Join us to create meaningful experiences and build the bank of tomorrow for our customers around the world.

If you’d like to learn more about the Digital Factory workspace, our Digital Banking career opportunities, Communities of Practice, and open source projects, check out our microsite:


As the Senior UX Designer, you'll be responsible for working with the Design System scrum team to build up a library of PEGA UI components that can be re-used across multiple scrum teams. You will help us to understand how best to design an amazing user experience based on input from the development team and by working with engineers with expertise in PEGA. You'll be part of the Design Community of Practice and will benefit from having access to a broader design organization which runs design-focused community building and education and training programming.


Is this role right for you?

  • You will greatly influence the design aesthetic of experiences that touch 20M+ users every day
  • You will understand our users, leveraging rigorous design research and usability principles as well as your intuitive design sense
  • You should meticulously consider user interactions and journeys and act as an advocate for the constant improvement of both
  • You will produce compelling designs to illustrate concepts iteratively and be able to provide detailed specifications for use by UI developers of all levels
  • You will act as a design owner through conception, build and release of features large and small
  • You are able to synthesize research outcomes into viable product experiences
  • You bring a high level of technical acuity with a thorough understanding of front-end technologies; you will need to understand limitations and constraints, as well as when to push boundaries
  • You are able to plot and map a user journey from product discovery through enrollment, down multiple engagement routes and through to journey completion.
  • You are comfortable working within tight timeframes and with working creatively within specific constraints
  • You are open, persuasive, engaging and love to have a good laugh – you also know when it’s important to get serious and be a champion for the end user
  • This role will primarily be based out of Scarborough office, with some co-location at the Digital Factory downtown. We have free shuttle service to and from the offices for your convenience. There will also be some travel to Latin America, where we have a large presence. We have Digital Factories in Chilen, Mexico, Colombia
    and Peru as well. 


Do you have the skills that will enable you to succeed? 

  • You have 7 or more years of experience designing responsive web or mobile software applications, with an emphasis on the ability to communicate using rapid visual design techniques.
  • You have worked with PEGA as a front end technology.
  • You are a collaborative and experienced leader who leverages diversity across disciplines/locations/levels to fuel creativity and innovation in product design.
  • You have a thorough understanding of how design, prototyping, and user research meet complex and varied requirements within tight development windows.
  • You demonstrable portfolio of work (professional and personal) which showcases the applications you’ve worked on and includes examples of your story-telling skills, from low-fidelity sketches through to detailed designs.
  • You possess a mastery of Sketch, along with proficiency in at least one other type of prototyping software
  • You're positive and resilient personality, and can embrace feedback and have a desire for continuous iteration and improvement.
  • You are comfortable working in a self-guided manner
  • You demonstrable history of applying design thinking tenants and user-centered design principles to challenges at work or in everyday life
  • You have the ability to work within a brand and style toolkit with a desire to push existing standards to the next level
  • You're a fast learner who has an appetite to learn what’s behind both simple and complex financial solutions
  • You have a Masters or Bachelor Degree in Human Factors/Human-Computer Interaction/Design or related field

What's in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
  • We provide you with the tools and technology needed to create beautiful customer experiences
  • You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
  • Dress codes don't apply here, being comfortable does
  • Free shuttle service to and from Union station
  • Onsite cafeteria with a chef!
  • Onsite fitness center
  • This isn't your typical "corporate" job. We work hard and we have fun!
  • We offer a competitive total rewards package that includes a base salary, a performance bonus, company matching programs (on pension & profit sharing), 4 weeks of vacation, personal & sick days, personal development funding, maternity leave top-up, parental leave and much more

Location(s):  Canada : Ontario : Scarborough 

As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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