Title:  Senior Manager, Project Management & Change Readiness, GTB - Scarborough

Requisition ID: 267755 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Global Transaction Banking 

Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with us.

As businesses build their digital capabilities and transform their operating models, their payment needs are evolving too. Boasting a unique global footprint, GTB’s comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies, streamline and simplify payments, improve working capital performance, and mitigate financial risk.

At Scotiabank, we embrace your strengths, ideas, and ambitions. GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.S., Mexico, and we are seeking top tier talent to complement our organization.

Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose
Reporting to the Director, Initiatives & Optimization, the Senior Manager, Project Management & Change Readiness is responsible for leading the planning, governance, execution, and operational readiness activities for strategic initiatives impacting Operations and Client Service teams. The incumbent ensures initiatives are delivered successfully by aligning project execution, stakeholder engagement, communications, training, readiness assessments, and implementation planning to support adoption while minimizing operational risk and business disruption.

The role serves as a key liaison between Business, Operations, Technology, Product, Risk, Training, and Change stakeholders to ensure people, process, technology, and service impacts are identified, managed, and communicated throughout the project lifecycle. 

What You'll Do

• Lead strategic initiatives from planning through implementation and stabilization.
• Drive change readiness through impact assessments, communications, adoption strategies, and partner with training teams
  Establish governance and oversee project risks, issues, dependencies, and executive reporting.
• Partner with business, operations, technology, and risk teams to deliver successful outcomes.
• Ensure operational readiness, communication, controls, documentation, and support 
  models are in place prior to implementation.
• Monitor outcomes and drive continuous improvement across project delivery and change management practices.
• Lead and develop a high-performing team while fostering collaboration and accountability.

What You'll Bring:

• Undergraduate degree in Business Administration, Project Management, Operations, Technology, or a related discipline.
• Graduate degree and/or MBA is considered an asset.
  PMP, PRINCE2, Prosci, Agile, Scrum, or equivalent certification is considered an asset.
• 7-10+ years of progressive experience in project management, program management, business transformation, operational readiness, change management, or related disciplines.
• Demonstrated experience leading complex cross-functional initiatives with multiple stakeholders.
• Strong knowledge of project governance, change management, operational readiness, process improvement, and risk management practices.
• Proven ability to influence stakeholders and drive alignment across business and technology teams.
• Exceptional presentation, communication, facilitation, and executive reporting skills.
• Strong analytical, organizational, and problem-solving capabilities.
• Experience within banking, financial services, client operations, or technology delivery environments preferred.

Working Conditions:
Work in a standard office-based environment.

Interested? 
If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank! 

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you? 
Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.

Location(s):  Canada : Ontario : Scarborough 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.