Title:  Senior Litigation Officer

Requisition ID: 243678

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Senior Litigation Officer maximizes the net recovery from an assigned portfolio of non- performing loans and supports the Work Out and Front-End Officers of ScotiaHelps, while adhering to the Bank’s Scotia Service Standards and Complaint Resolution Standards and Procedures.

Is this role right for you? In this role you will:

Maximize net recoveries of a portfolio of non-performing loans assigned to the Recovery Unit by:

• • • Conducting review of files received from Work Out group and assign for third party recovery.
    • Providing close monitoring of events affecting the resolution of an assigned portfolio of accounts and referring offside conditions to the Senior Manager with recommendations.
    • Examining possible recovery methods, the related costs, and potential recoveries.
    • Monitoring efforts of outside resources through direct contact with solicitors, agents, receivers, consultants, realtors, as required.
    • Within authorized limits on files where no further recovery is anticipated, write the balance out of record. Where balance exceeds limits, provide recommendation to the Manager.
    • Within authorized limits, review and accept/decline settlement offers. Where balance exceeds limits, provide recommendation to the Manager.
    • Within authorized limits, file Proof of Claims on bankrupt accounts. Where balance exceeds limits, provide recommendation to the Manager.
    • Responsible for recording indirect payments and ensuring appropriate fees are paid.

Develop and maintain sound banking management practices by: 

• • • Responding to inquiries and providing guidance to line management in Branches as to account maintenance for accounts assigned or others, as requested.

Contribute to the orderly administration of ScotiaHelps by: 

• • • Maintaining accurate customer information and collection history. 
    • Responding to the automated B/F system promptly, to ensure appropriate follow-up. 

• • • Providing support to the business in the administration of their account portfolios including the processing of payments to loans from realization of security and payment of legal fees.

• • • Representing ScotiaHelps in meetings and on projects relating to Litigation Vendors and/or Recovery matters.

• • • Providing consultation to all internal stakeholders and product lines, ie: branches, ACE, BSC, Non-Branch CAU, Doc Centres, Admin, Lending Support Teams, Bankruptcy, GRM, Corporate Security, ECCO, Private Banking as required.

• • • Ensuring the identification and reporting of Fraud and Operational Risk matters.

• • • Ensuring the maintenance of accurate customer information and collection history.

• • • Providing support to the business in the effective administration of assigned account portfolios

Perform other sundry duties as assigned.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Minimum of 3 years of experience in Collections, Litigation or Bankruptcy.
• Two-year college degree in Accounting, Finance, Business, Management or Undergraduate Degree in Accounting is an asset.
• Demonstrated ability to delegate, motivate, and follow through on work/tasks assigned.
• Strong organizational skills and demonstrated effective time management.
• Effective verbal and written communication skills.

Some more information you might need to know:

• Working in a office-based environment, primarily non-physical with intermittent periods of sitting or standing. 
• There may be movement of materials such as:  files, trays, computer reports, filing boxes, etc. and works in an office environment. 
• Location 2201 Eglinton Avenue East Scarborough OR 1870 Alta Vista Drive, Ottawa
• Working hours: 37.5 hours per week, between 8 am - 4 pm EST

Location(s):  Canada : Ontario : Scarborough || Canada : Ontario : Ottawa 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.